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Nuh

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21 years ago

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Nuh

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August 8th, 2005 16:00

GX280 Fan accelerating unbelievably

I have searched through the forum and have tried the Hyperthreading suggestion.  That fix worked for about 30 minutes.  It doesn't matter if the system is sitting down below the desk or on the desk about a foot away from the wall to allow air flow.  Does anyone have another fix for a fan in a GX280 taking off like a jet?
  • Jesse L (retired)

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    Posted August 9th, 2005 18:00

    Nuh,

    Thank you for using the Dell Community Forum.

    Contact Dell and have the fan replaced.

     

    Jesse L (retired)

  • wesmh

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    Posted August 10th, 2005 18:00

    It isn't actually the fan at fault, or that has been my experience. We have had two computers that experienced this.

    Open the case and remove the heatsink. Look at the thermal paste on the bottom. Does it look very globbed up around the edges and unevenly spread in the center? If so, the thermal paste is the culprit in that there is not a solid contact between the processor and the heatsink. This causes the computer to speed the fan up because the processor is overheating.

    Dell replaced my heatsink and motherboard when I called about this issue.
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    Posted August 18th, 2005 13:00

    So what was the final outcome on this?  I have purchased about 40 Optiplex 280's and have had this issue on two of them. 
  • furyalecto

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    Posted August 22nd, 2005 18:00

    We have had several of these (15+.) The cause has almost always been bad capacitors on the motherboard.
  • 444

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    Posted February 8th, 2006 02:00

    Hey,

    I support over a 1000 gx280s on my network.

    I hear about the GX280 loud fan problems daily. Users usually say: “it sounds like its going to take off”!

    If the computer runs fine with no problems only a loud fan the techs will remove the heat sink and remove all the heat sink thermal paste then reapply the heat sink thermal paste with a name brand nothing to fancy. (Not Artic silver to $$$ but would work) Dell would never recommend this.

    If the computer has a loud fan and sits at black screen it’s almost always a bad memory module.

     

    After spending countless hours with a Dell Rep about this problem he told me that the problem lies within a poor design of the heatsink that has 6 bars on it. All of the heat stays in the center; they have a replacement heatsink with only 4 bars on it that we received that work alot better. If you are interested in this part let me know I will post you the part # its alot easier to give them the number than trying to explain it over the phone. They will just end up sending you the same heatskink you already have.

     

    You can also enter the part number in warranty parts direct online if you are certified in optiplex machines.

     

  • meryl_streep

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    Posted February 15th, 2006 04:00

    I'd be interested.. what's the part #?

    I cannot believe how loud those things are when they kick in full speed....

  • 444

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    Posted February 15th, 2006 14:00

    Main Stream Heat Sink” part number g8113.
  • Karrde

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    Posted March 30th, 2006 14:00

    Here was my situation:

    GX280, 3.2Ghz, Minitower
    Had a loud fan that would get louder with increased CPU usage.  (And stayed loud)
     - Google Earth + Virus Scanner + Spyware Scanner would really get it going.
    I had the heatsink with 4 posts...

    Called tech support...
    1st - They replaced the motherboard...  No difference.
    (I waited about 2 months before calling back.)
    2nd - They replaced the heatsink / fan with the following:
      - Performance heatsink (part # W4254) and a fan shroud assembly 

    I have had the PC continually running for 2 weeks with no more loud fan noise!

    One other note, anything over 3.2Ghz apparently gets the performance heatsink by default.  (At least that is what tech support said.)