Reported here before about my erratic mouse going off on it's own without me directing it...I did contact Dell technical service, they replaced the original mouse, and shipped them the old one..

 

Assumed this would be the end of it, but no...the second Dell optical mouse is doing much the same as the first one...so, there's really no resolution to this..

 

Now, maybe some of the more experienced folks on this message board can answer this....It appears, the Dell technical team either through e-mail, or voice (telephone), have a standard routine..they all follow a certain procedure, and it doesn't matter what the circumstances are..what I mean, is I've told them about the mouse, but they send to me, via e-mail the same responses to my complaint, and in the end, they send to me another mouse, which I have to ship back, or else be charged...anyway, does this mean,  I'll be going around in circles with this mouse if the second one doesn't work, and the third...will this go on adinfinitum...??? ten years from now, will I still be getting new mouses...?? With no one ever paying any attention at all??