jimhokie

Is the power button LED, solid green, blinking green?

Are there any Error Messages, or 'Beeps'?

Check the sequence of the diagnostic lights on the back panel of the case?

See HERE 

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Bev.

Bev, thanks for the response...The power button is solid green, it makes no beeps, and there is nothing displayed on the monitor.  If I cycle the monitor off and on, it immediately goes into sleep mode, apparently since it is receiving no signal from the computer.  I'll have to check the diagnostic lights when I get home from work this evening.

Jim

Hi

 if u have any video card,modem card,sound card try removing them and restart the computer with only one memory card .Do remember to connect only the keyboard and monitor cable to the cpu tower

OK, this is weird.  So, when I got home to check the diagnostic lights per Bev's suggestion, the first thing I did was look at the back of the computer and saw all four lights green.  I pushed and held in the power button to power it off to see what the lights do when I turn it back on, and about the time it cut off, I realized the fans were running where they hadn't before.  The monitor was in sleep mode, so apparently the computer had booted up at some point since I last tried last night.  Then it went back to doing what it was before...nothing when I pushed the power button.  No diagnostic lights came on, the power LED stayed steady green, but no boot up, no fans running.  While I went to my daughter's computer to access this message board, about 10 minutes later I noticed my computer was going through some kind of disk check displayed on the monitor, then it booted up OK and all diagnostic lights were green, the fans were running.  So apparently something is intermittently failing.  Any idea what it may be so I can fix it before going through this pain again?

try running the dell diag from the one time boot menu

let me know the system configuration

How do I get to the one time boot menu?  Is that the same as the setup menu by hitting F2 during boot up? 

It's running XP, not sure what version.  I'll have to check that when I get home this evening.  What other configuration info is pertinent?

Does it makes sense that there is just something really slow about the boot up that it would take several minutes after pushing the power button before anything happens?  Does the fact that the fan does not start immediately indicate the problem is in the power supply?  The D-4400 has the power button in the front panel that is not physically located on the power supply.  Does the "on" signal from the power button have to pass through something else (motherboard?) before the power supply kicks on, or is that button hard wired directly to the power supply, which should start its fan as soon as the button is pushed?

 jimhokie

F12 on Start.

How to Run the Dell Diagnostics Utility

Bev.

there will be a cable that connects the power button and the motherboard.so if there is any issues with the power supply then the fan will not start immeditely.try removing the video card if u have one.

u have press F12 when the dell logo comes and u have to select 32 bit dell diag and then  u have to select express test and that will tell u if there is any hardware issues

When I rebooted, I did not get a Dell logo displayed, and it went into loading Windows.  I restarted again and pressed F12 repeatedly during boot up when the screen just had a blinking cursor, but nothing happened and it went into loading Windows again.  I seem to remember seeing the Dell logo before, but it's not displaying it on boot up now.  Any other ways to get to the Dell Diagnostics?

 jimhokie

Dell Diagnostics can be run from the Dell Resources/Drivers & Utilities CD that was shipped with your computer, they can also be downloaded, for more information about this, check the link I've already posted.

Bev.