
UNSOLVED
Computer does not start
When I press the start button, it turns green and the fan on the video card starts to spin, then I hear a click from the power supply and everything stops. There is a solid amber light on the motherboard at all times.
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shesagordie
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Posted October 21st, 2012 20:00
garkarp
Is the power button LED, is it blinking green, solid green?
What is the sequence of the four diagnostic lights on the front panel?
Are there any 'Beeps', or error messages?
The XPS 710 Diagnostic Guide and Troubleshooter, is HEREBev.
garkarp,
The 3 and 4 diagnostic lights pattern indicates memory modules are detected but a memory failure has occurred. Try following the suggested resolution steps at the link Bev included in her last post to see if that fixes the issue.shesagordie
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Posted October 22nd, 2012 10:00
garkarp
DDR2 RAM will work with only one module installed, but at a reduced speed.
Remove all the memory modules, then install only one module in slot 1 and see if the system boots and if the computer starts normally, reinstall an additional module.
Does not boot, move the module to slot 2 and again see if the system boots, no boot, try the module in slot 3, no boot, try installing in slot 4.
Still does not boot, then remove the first module and using the second one, repeat the sequence described above.
Still no boot, try installing any remaining modules, one at a time, using the above procedure.
Continue until you have identified any faulty module [or slot] or reinstalled all modules without error.Bev.

shesagordie
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Posted October 21st, 2012 12:00
garkarp
Please post the computer model and the version of windows, that is installed.
Bev.