Shanahan,

If you are happy with Windows ME, don't bother to upgrade. If you do make the decision to do so later, do a clean install rather than upgrading. Users who have upgraded to XP have encountered all sorts of trouble.

As far as your noisy fan goes, Dell will replace it but only if you do open the case and verify which of your system's fans is making the noise. If you are unwillling to do so, you'll just have to live with the noise.

Are you a new computer owner, or simply new to Delltalk? You may find some helpful information on how best to use this forum here. Want to make a hyperlink in your post, want to add a graphic or sound file, need to troubleshoot a non-working Java applet, want to build an attractive signature? These capabilities can be yours if you visit Denny's DellT@lk Tutorials. For help in deciding what can be eliminated from your Startup list, take a look here. Want to get rid of Network Neighborhood, change your Registered Owner name? Check out the little utilities at Delltalk Tweekz. Ready to sign up for Web server space? Want to learn FTP? Visit Web Presence for Beginners. For new users (or veterans who would like to help a new user), a number of basic Windows tasks are illustrated in Denny's Tutorial Viewlets. Note: I do not answer Instant Messages but I do answer email.

Look in the back of your computer through the metal grate to see the brand name on your CPU fan. If it reads DATECH then chances are you have the faulty fan. If it reads NMB I would investigate other sources of noise/vibration.

Denny Denham wrote:
- Shanahan,
-
- If you are happy with Windows ME, don't bother to
- upgrade. If you do make the decision to do so
- later, do a clean install rather than upgrading.
- Users who have upgraded to XP have encountered all
- sorts of trouble.
-
- As far as your noisy fan goes, Dell will replace it
- but only if you do open the case and verify which of
- your system's fans is making the noise. If you are
- unwillling to do so, you'll just have to live with
- the noise.
-
Not true, I emailed the techs about my fan, never opened the case up, they just arranged a tech to come and replace it within 48 hours and I have it now, very quiet.

Karen

Karen,
I must say the tech you dealt with in Dell's e-mail services department certainly gambled and won by arranging to have someone replace your processor fan without first verifying that the processor fan was indeed the source of the noise you were hearing. I've dealt with clients who have had their processor fans replaced by the manufacturer of their PCs only to find out the noise was actually coming from another component, in most cases a fan on their video card. More surprisingly, some folks I know who build their own computers have also made this mistake.

I'm glad you got the right part replaced the first time, but troubleshooting like that is pretty haphazard.

*********
Custom built Athlon Thunderbird 800MHz, Abit KT7A mobo, 256MB PC133 SDRAM
Maxtor DiamondMax Plus 40GB 7200RPM ATA 100
MSI StarForce 818 nVidia GeForce2 MX 32MB 4xAGP
Micron 700Mx 17" monitor
E-IDE 50x CD-ROM, Yamaha 16x/10x/40x CD-RW
Turtle Beach Santa Cruz DSP Sound, Altec Lansing ACS-33 speakers
Toshiba PCX1100 DOCSIS cable modem, Linksys NC100 FastEthernet 10/100 NIC
Philips Vesta Pro Scan PC Camera, Logitech optical wheel mouse
Win 98SE

hmmmmmmmmmmm, well when I emailed them I told them that this sucker was making noise from the very first day that it got here. Guess I was lucky as far as that goes. Now for my other problem I am not because what they want me to do is reformat and re-install my software, not ever having do that and reading stories where stuff just isn't right the second time around and perhaps this is from ones who are like me and just don't know what they are doing, I will not do that unless it is the last straw. I wonder why they won't accept just a install of windows me on top of itself, why format? I don't see this as my shut off problem. Although now the computer is behaving great, but then again it's only been one day, ran for 14 hours straight until I actually turned it off. Today is another day but I am ready to check the flashing lights on the front, the four lights on the back of the tower to see if something shows up there. I still say something in my hardware has a problem. Software works if it works, today, tomorrow as far as i am concerned... hardware can have quirks and act up anytime.


The_Namek wrote:
- Karen,
- I must say the tech you dealt with in Dell's e-mail
- services department certainly gambled and won by
- arranging to have someone replace your processor fan
- without first verifying that the processor fan was
- indeed the source of the noise you were hearing.
- I've dealt with clients who have had their processor
- fans replaced by the manufacturer of their PCs only
- to find out the noise was actually coming from
- another component, in most cases a fan on their
- video card. More surprisingly, some folks I know who
- build their own computers have also made this
- mistake.
-
- I'm glad you got the right part replaced the first
- time, but troubleshooting like that is pretty
- haphazard.
-

Karen

Good for you Karen :)))


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Dell 8200
Intel Pentium 1.80 GH
256 PC800 RDRAM (2x128MB)
80GB Ultra ATA (7200RPM)
DellM782 17" Monitor
64MB nVidia GeForce 2MX w/TV Out
48x CD-ROM
10/100 Fast Ethernet NIC
8x4x12x CD-RW
Microsoft Windows XP - Home Edition
Microsoft Works Suite 2001
Micrososft Office 2000
NAV 2002
SBLive ! Value Digital Sound Card w/1024 Voices
Dell Enhanced Performance Keyboard
Microsoft Intellimouse
LexMark Z53 and Z43
Music Match Software


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