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wavierhalo
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December 13th, 2012 08:00
Alienware Tech Support Says I get E-mail?
So I was talking with Alienware Tech Support yesterday and I was all done, he said guy would call on Friday to schedule an appointment to replace my motherboard, memory, and hard drive since I'm still under warranty. He said he would send me an email after the call which he didn't. Now I'm wondering whether or not the guy will call, I only have 5 days of warranty left and no e-mal. Does anyone know if the guy will still call? I don't want my warranty to expire and not get help :/
Just for completeness, I would renew the Warranty for another year, you really will miss it when anything goes wrong.
Aside from that, I'd phone back.
I agree. Having the warranty is one of the reasons for buying a pre-built system instead of building your own.Alienware-Karen
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Posted December 18th, 2012 10:00
wavierhalo
I agree with Cenobitez and morblore to extend the warranty on your system before it gets expired, if you are interested send us an e-mail to alienwareupgrades@dell.com please included your service tag, phone number and brief description of your request, we can check the available options.
Cenobitez
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Posted December 13th, 2012 18:00
Just for completeness, I would renew the Warranty for another year, you really will miss it when anything goes wrong.
Aside from that, I'd phone back.