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lineardrive
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1 Message
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7974
April 5th, 2024 17:54
WH3024 Wired Headset - Disable 'mic on'/'mic off' sound when unmuting/muting microphone
Whenever I mute or unmute myself in a meeting, there's an annoying "mic on" or "mic off" voice played through the headset speakers. This happens whether muting through Windows/Teams or by raising/lowering the headset microphone arm.
This unwanted interruption prevents me from hearing the meeting audio for a short period of time while it plays. My headset is running the latest firmware and I have the latest available Dell Peripheral Manager installed but I cannot find any option to turn this off.
How can I disable this?
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Posted May 4th, 2024 01:47
I got the same problem, and the "mic on"/"mic off" sound is really huge and it makes my ears hurt. This must be designed by engineers who never had online meetings, totally nonsense.
This can be fixed by a software update for users to have a choice to mute "mic on"/"mic off" alerts or not. But it seems that Dell is not hearing from the customers since there been feedbacks from the product reviews about this issue.
(edited)
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Posted May 31st, 2024 16:29
So, no response from Dell?
This is a very annoying issue.
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Posted June 19th, 2024 08:14
Good morning,
We are getting the same complaint from our users.
Overall quality is great but the mic on/off voice is becoming an issue...
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Posted June 25th, 2024 10:12
Same problem, Dell, please do something !
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Posted July 16th, 2024 23:29
mic on/mic off is irritating.
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Posted July 21st, 2024 01:45
Same problem, Dell, please do something!
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Posted July 26th, 2024 13:58
The same here. I am loosing conversation details because of this. On top of that the voice prompt is much louder than my interlocutors and this makes me jump on the chair.
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Posted July 30th, 2024 17:58
Hi all,
Current workaround is to mute from Windows:
#IWork4Dell
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Posted August 6th, 2024 22:00
In 'Dell Peripheral Manager', there is a setting to turn off the 'Voice Guidance' but this unfortunately did not work for disabling 'mic on'/'mic off' sound.
This feature needs to be added soon as a priority, it is super annoying.
DELL-Nat M
Community Manager
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3803 Posts
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21448 Points
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Posted April 2nd, 2026 15:18
Hi everyone,
The latest version of Dell Display and Peripheral Manager introduces a new Voice Guidance setting.
With this update, you can select the Essential option to stop hearing the recurring voice prompts about your headset status. This allows the headset to function normally without continuous audio notifications.
If you’ve been affected by this behavior, we recommend updating to the latest version and adjusting the Voice Guidance setting accordingly.
Link: Dell Display and Peripheral Manager
Supported Operating Systems:
(edited)
#IWork4Dell