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mafraziersr
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January 26th, 2018 03:00
Latitude E6530 battery (not) charging
My E6530 when plugged in displays "plugged in not charging" most of the time. Then, without warning and for no discernible reason, it will fully charge the battery. It will then go back to the "plugged in not charging" again for no reason. Prior to this (maybe a month) it would charge while plugged in using either cord or either battery. The power cords are fine and from what I can see the batteries (one Dell and one generic) are fine as well. What is going on and how do I fix it?
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captainsausage
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Posted February 22nd, 2018 21:00
Did you ever get a solution to this issue?
Robert P (retired)
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Posted January 26th, 2018 04:00
Hi mafraziersr,
Thanks for posting. Apologies that your system is not working as expected.
Charging issues can be caused by several factors.
1. The battery may be going bad. If you've had the battery for a year or more, it's about the end of it's life, and may need to be replaced.
2. The adapter may be going bad or have problem with the wires or internal circuitry. The wires get twisted and bent so often when operating the computer that they can break internally without outside indications of stress.
3. The charging circuit on the motherboard may be failing. This one is a bit harder to diagnose, but is a real possibility.
You can run a systems diagnostics test by pressing F12 at startup, or by running Dell Support Assist. Make a note of any errors encountered, then contact Tech Support for further troubleshooting. You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm
Robert P (retired)