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Ceamicro

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7 years ago

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Ceamicro

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3 Posts

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24104

June 13th, 2019 07:00

Latitude E5570 battery replacement.

Hello,

I need replace battery, on laptop.

But I'm not sure;

Manufacturer part JCDHY
Part of Dell 451-BBUQ

Is compatible?

  • cleatus45

    2 Intern

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    281 Posts

    20930

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    Posted June 13th, 2019 07:00

    IMG_3113.jpg

    here is our 5570 battery issue....was smoking and everything. may want to check to see if yours is "bulging"...we have had a lot of issues with dell batteries as of late.
  • U2CAMEB4ME

    6 Operator

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    6245 Posts

    20913

    1

    Posted June 13th, 2019 08:00

    @Ceamicro 

    Dell part number: TXF9M

    https://www.ebay.com/sch/i.html?_from=R40&_nkw=TXF9M+genuine&_sacat=0&LH_TitleDesc=0&_sop=15&LH_ItemCondition=3&rt=nc&LH_PrefLoc=1

    If the battery is "Swelling" then remove it as soon as possible.

    Dell Latitude E5570 Owner's Manual:

     
    Battery Remove/Replace starts on page 11.
     
    Handling swollen Lithium-ion batteries:
     
     
    Regards,
     
    U2
  • U2CAMEB4ME

    6 Operator

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    6245 Posts

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    Posted June 13th, 2019 08:00

    Welcome to the Dell Community @Ceamicro 

    Please search your "Service Tag" number to find your configuration.

    System configuration support for Latitude E5570:

    https://www.dell.com/support/home/us/en/04/product-support/product/latitude-e5570-laptop/configuration

    There you can find the part number of the original battery that came with the laptop.

    Post back with the part number and we can assist you to find an "Original OEM" battery.

    Best regards,

    U2

  • Ceamicro

    1 Rookie

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    3 Posts

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    Posted June 13th, 2019 08:00

    Yes, I currently has a 2-month belly, I hope it does not continue to grow until 9 months, I may have to go to the hospital (baby): -DDDD

  • Ceamicro

    1 Rookie

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    3 Posts

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    Posted June 13th, 2019 08:00

    Service tag:

    .

    Link about repair parts that's work, error message say "Sorry, service and accesories is not ...."

  • Dell-Alan D

    4 Apprentice

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    1159 Posts

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    Posted June 14th, 2019 07:00


    @Ceamicro wrote:

    Hello,

    I need replace battery, on laptop.

    But I'm not sure;

    Manufacturer part JCDHY
    Part of Dell 451-BBUQ

    Is compatible?


    @Ceamicro I have checked your system warranty and I can assist with your swollen battery. I'll drop you a private message to get some more details from you.

    Alan

  • Dell-Alan D

    4 Apprentice

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    1159 Posts

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    Posted June 14th, 2019 07:00


    @cleatus45 wrote:

    IMG_3113.jpg

    here is our 5570 battery issue....was smoking and everything. may want to check to see if yours is "bulging"...we have had a lot of issues with dell batteries as of late.

    @cleatus45 i'll drop you a private message. Can you provide the tag from that system and I'll advise further.

    Thanks, Alan

  • MickTindall

    1 Message

    20854

    0

    Posted October 9th, 2019 08:00

    Hello Alan,

    My E5570 has had 2 swollen batteries. The 2nd one lit on fire when I took the back off the laptop to remove it. It could have burnt down my home. Could somone please contact me? I'm afraid to put another battery in it at this point.

  • skuhravy

    1 Message

    11187

    0

    Posted April 9th, 2020 07:00

    Hi @Dell-Alan D , 

    i've had similar issue. I noticed my laptop case started to crack a couple of days ago. i opened it and found out the battery was swollen. I googled the issue and it seems a known one. I now wonder whether it's safe to replace it with a new one, or issue might occur again. Please drop me a message, when you have time.

    swollen batteryswollen battery

  • 3561

    0

    Posted April 27th, 2020 08:00

    We also have trouble with swollen batteries in many DELL laptops. (but the model is e5470)

    are they covered with the warranty?