vonolot

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6 months ago

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vonolot

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May 14th, 2024 16:51

Usb receiver

I lost my USB receiver of KM3322W Dell wireless Mouse and Keyboard.Can I use dell universal usb receiver for this particular product 

  • ejn63

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    Posted May 14th, 2024 17:43

  • Juliehw

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    Posted September 7th, 2024 13:42

    I chatted with Dell's customer support line and they indeed do not have a compatible replacement.  They checked their universal receiver and the compatibility is not listed.  I was advised to find another retailer that may carry a compatible universal receiver while they try to find a solution. 

    The mouse and keyboard are listed at 2.4 GHz (2405-2474 MHz), so a universal receiver at that RF should theoretically work.

    **I ordered the universal receiver since it is listed at 2.4 GHz and will update**

    (edited)

  • DB8919

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    Posted September 15th, 2024 22:28

    @Juliehw​ 

    hi Juliehw

    did it work?

    many thanks

  • Umair_here

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    Posted September 18th, 2024 15:09

    @Juliehw​ please update accordingly

  • Juliehw

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    Posted September 25th, 2024 23:23

    @DB8919​ Unfortunatey not, but it was worth a try

  • Juliehw

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    Posted September 25th, 2024 23:24

    @DB8919​ I wish I could say it did my friend, but it did not 

  • venkateshsomudellaccount

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    Posted November 30th, 2024 13:43

    @Juliehw​ Hi did the universal receiver worked with km3322w keyboard and mouse. I am still in the warrenty peroid and my usb receiver broken.

  • venkateshsomudellaccount

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    Posted November 30th, 2024 13:58

    Requesting to replace my usb receiver of wireless km3322w keyboard and mouse. As per india laws you have provide the replacements. Requesting for usb receiver and please sir/madam. I am available on my mail

  • Juliehw

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    Posted November 30th, 2024 14:45

    @venkateshsomudellaccount​ Hi, no it didn't. If you are under warranty you should be able to call, email, or chat with Dell to get your replacement. I don't think they review these threads too often, if at all.

    (edited)

  • ejn63

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    Posted August 31st, 2025 14:35

    No.  The compatibility list is linked below.


    The receiver is over $10 and that keyboard-mouse combo isn't much over $20, so you won't be spending much more to replace the combo.

    https://www.dell.com/en-us/shop/dell-universal-pairing-receiver-wr221/apd/570-abky/pc-accessories#overview_section