My Inspiron 3558 laptop lags while charging. I have original OEM adapter. I have tried safe mode, power options nothing works. I have an i5 2.20GHz. When unplugged, the clock speed goes to 2.2GHz. But while charging the clock speed is locked to 500MHz?
Thanks for posting. Apologies that your system is not performing as expected.
Have you tried any of the methods shown in this post from the Forum?
If you need additional assistance, please contact me privately. Be sure to include your personal information and your computer's service tag number. Thanks.
Robert there's no solution until you give me a modified bios. it's a throttling issue, the laptop runs fine on battery so just tell me where can I get good bios that won't throttle my cpu or gpu.
I have set power options to maximum and same with the graphics card, it's not windows problem coz I have reinstalled windows , it's probably that a sensor has gone bad and sending false bdprochot signals and cpu is underclocking while charging
If you need additional assistance, please contact me privately. Be sure to include your personal information and your computer's service tag number. Thanks.
Look at the plug from the charger that goes to laptop. That tiny center pin if bent or broken, the PC will think its an unknown charger and lower cpu. Something with the charger is out of Spec.
The internet is flooded with stories about this very same issue. All were the charger.
Robert P (retired)
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Posted September 6th, 2018 08:00
Hi Jaycompo,
Thanks for posting. Apologies that your system is not performing as expected.
Have you tried any of the methods shown in this post from the Forum?
If you need additional assistance, please contact me privately. Be sure to include your personal information and your computer's service tag number. Thanks.
Robert P (retired)