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artesian79

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4 years ago

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artesian79

191 Posts

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January 1st, 2023 21:00

Inspiron 3511 unbearably slow - fixed yet?

We have an Inspiron 3511 that we've never been able to use.due to poor performance. It takes over 10 minutes to boot.  I've read about this problem in several threads but haven't found an answer for mine.  I saw bios changes, but the option mentioned isn't in my bios.  This is a brand new system purchased about 1.5 years ago..  

I thought I'd reach out and give this one more try before using it as a boat anchor.  I just noticed I have about a month left on warranty so I'm ready to send it back and let Dell waste their time instead of mine.  These machines are still being sold so surely a fix has-been found and I just haven't read the right thread.

Updates have been attempted but it takes days.

It's Wkndows 10.

Anyone know what's up with this?

  • John harper

    2 Intern

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    Posted January 1st, 2023 22:00

    System performance issues can be caused due to: Fragmented data on the hard disk drive. Unused applications running in the background. Outdated drivers for devices such as chipset, BIOS, docking stations, and so on

  • ejn63

    12 Elder

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    31842 Posts

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    Posted January 2nd, 2023 03:00

    If you have any two of the following:

    i3 CPU

    4G RAM

    spinning/conventional hard drive

    The system will indeed be very slow.  Since you cannot upgrade the CPU, start with adding RAM (minimum total 8G) and by replacing the hard drive with a native NVMe solid state drive.

    You cannot "send back" a system after more than 30 days have elapsed since shipment.

     

  • artesian79

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    Posted January 2nd, 2023 07:00

    It is an 11th gen i7 and either 8 or 16GB. I went to bed last night waiting to get a response from tge O/S on the type of drive. It's a friend's system so I don't have the details committed to memory. I thought it was an SSD, but if it is a slow speed HDD that could be part of the issue for sure.

    "Sending it back"  is in regard to having Dell troubleshoot it and a lot of frustrating speaking.  My apologies for that. 

  • artesian79

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    Posted January 2nd, 2023 07:00

    Yes that I understand but a fresh system straight out of the box should boot in well less time than it does.  Trying to get everything updated has been a challenge due to its performance. This more than garden variety slow.