my dell g3 15 3500 automatically blackscreen when i was playing gta V , I have undervolted it for 249.5 mv and the thermals are pretty good at around 75C-85C felt dissapointed cuz spent so much on this laptop but still unstable performance , how can i solve this problem?
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
Let’s run the hardware diagnostics to understand if there is any hardware failure in the system. To do so: 1) Restart the system. 2) Keep tapping F12 key when the Dell logo appears during the startup. 3) Select diagnostics from the one-time boot menu and run the initial test. 4) Once done, do let me know if you receive any error code and validation code.
DELL-Cares
Moderator
•
27843 Posts
•
745 Points
3606
0
Posted September 12th, 2020 03:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice