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Dell apps are gone after format
Hello. I bought the Dell Inspiron 15 3000 (3593 specifically) and I decided to upgrade to Windows 11, it was working just fine until I formatted the system because I was facing a problem. After performing a clean reinstallation of Windows, I realised that all of my preinstalled apps (including MS-Office) are gone. Here are the apps that I lost after formatting: My Dell, Support Assist, Dell Mobile Connect, MS-Office. I tried pretty much everything I found on the internet but nothing could solve my issue. I managed to Install Dell SupportAssist but reinstalling My Dell again was an issue, I still haven't found a way of installing it again and I tried everything I found on the internet. Is there anyone out there to help? I don't have the time to sit down and reinstall every-single-app that came preinstalled on my system and it is going to be a big mess.
Thanks.
Mary G
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20095 Posts
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Posted November 13th, 2021 13:00
Some of those apps do not work on Windows 11 or they require the Win 11 versions. You might need to update your drivers too. Go here Support for Inspiron 3593 | Drivers & Downloads | Dell US
Change/check the operating system if you use manual downloads and see what is available. The update page does not recognize Windows 11 yet. If you did a clean install, Microsoft Office must be reinstalled from disk or download. Check the Office site.