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Atreya

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13 years ago

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Atreya

11 Posts

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24329

July 16th, 2013 21:00

DELL OME1.1 showing Noncompliant systems as Compliant

Hi,

This is my first post on DELL TEch Center. Long time reader. Love the support here.

I started the discovery from scratch. Crated a new discovery range and discovered only using WS-MAN. After the discovery, there are a few systems which are non-compliant but the OME doesnot list them under Non-Compliant.

Can somebody please shed light on this?

Thanks in Advance.

Cheers,

Atreya 

  • Atreya

    11 Posts

    833

    0

    Posted July 16th, 2013 22:00

    Sorry Forgot to add. Ome lists them as Compliant.

  • 832

    0

    Posted July 16th, 2013 23:00

    Hi,

    Thanks to the post.

    As you mentioned you have performed discovery of range using
    Ws-Man protocol.

    Can you confirm that all devices are RAC (iDRAC6 and iDRAC7)
    devices.

    OME1.1 support Out of band system update for iDRAC6 and
    iDRAC7 discovered and inventoried using Ws-Man protocol.

    Thanks,

    Nitin

     

  • Atreya

    11 Posts

    832

    0

    Posted July 17th, 2013 00:00

    Hi nitin,

    Thanks for the reply.  I can confirm that all the devices are iDRAC6 or 7.

    Thank You.

    Atreya

  • 832

    0

    Posted July 17th, 2013 01:00

    Hi Atreya,

    Thank for reply and confirmation.

    Few checks-

    1) IDRAC6 Firmware version should be at 1.40 and above for Monolithic servers.

    2) IDRAC6 Firmware version should be at 2.2 and above for Modular servers.

    3) Uncheck SNMP protocol while performing iDRAC discovery and inventory.

    4) Ws-Man configuration page, make sure to enable "Secure Mode". If you
    don't have the certificates, select "Skip common name check"
    "Trusted Site" options. Run the discovery/inventory.

    5) When iDRAC discovery/inventory complete, Check "Software Inventory
    Information" table is present for all the iDRAC (Manage -->All Devices
    ->RAC -->Details).

    6) Check is there any iDRAC listed under "Issues and Resolutions for Updates”
    tab,

    Once done above verification import latest catalog from ftp and check compliance
    report.

    Even after doing all above stuff still your system are compliant then do below work
    around.

    Navigate to "Manage -> System Updates->Summary", Click "Advanced Settings".

    Click "Enable Downgrades" and "OK". Wait for 10 minutes.

    Click "Disable Downgrades" and "OK". Wait for 10 minutes.

    Let us know the result.

    Thanks,

    Nitin

  • 832

    0

    Posted July 17th, 2013 23:00

    Hi Atreya,

     Thank to the reply.

    To import latest catalog first need to enable the proxy settings in OME and make sure internet connectivity is intact.

    To setup Proxy :

     1. Navigate to Preferences --> Console Settings

     2. Select “Enable Proxy Settings" check box.

     3.  Enter all parameters  i.e. Proxy Server Address or Name:,  Domain\ User Name:, Password   & Proxy Port No:  default (80)

      4. Click on “Test Connection” button, this should be successful.

    To Import the latest online (ftp) catalog.

    1. Navigate to Manage -->System Update

    2. L.H.S side "Catalog Section" Click on "Select a Catalog Source.

    3. Select "Use an online source" and click on Import button. Wait for ~5 minute.

    For more information on system update please refer White Paper  "Update Dell Servers with OpenManage Essentials"  availabe  :http://en.community.dell.com/techcenter/extras/m/white_papers/20217144.aspx

     

    Thanks,

    Nitin


              
              

  • DELL-Pupul M

    2 Intern

    •

    1004 Posts

    832

    0

    Posted July 17th, 2013 23:00

    Hi Atreya,

    When you go to the system update tab, you will be able to see "Select a catalog source" on the left hand side.

    Click on the that.

    Before that make sure that your OME server is connected to the Internet. You can do that by providing the proxy server details in the preferences page.

    By default the selected catalog source will be ftp. Click on Import and the latest catalog will be imported.

    The most recent ftp catalog was updated on 12th of July.

    One more thing to check here is when you discover and inventory the iDRACs using WSMAN, are you able to properly see the software inventory table for all of them. You can check for some of them by selecting the discovered device in the device tree and on the right hand pane, there will be a software inventory table. Please confirm that software inventory table for the iDRACs show proper firmware information for the individual devices.

  • Atreya

    11 Posts

    832

    0

    Posted July 17th, 2013 23:00

    Hi Nitin,

    Do I import the latest catalogue through Repository Manager?

    Cheers,

    Atreya

  • Atreya

    11 Posts

    832

    0

    Posted July 17th, 2013 23:00

    Hi Nitin,

    I have done the above listed checks.

    All the systems I am trying to update DONOT have iDRAC 1.4 or higher. But there is a few systems which are showing as non-compliant, but when I select them the only updates showing are Network Adapter updates and not iDRAC's

    So, eventhough all the systems need updating (Allcomponents), there is only a few showing as Non-Compliant.

    I have unchecked SNMP while doing the discovery.

    I have enabled secure mode and fllowed the instructions.

    All devices show the Software Inventory Information Table.

    No iDRAC's listed under resolution

    How do I import the latest ftp catalogue?

    Thanks again.

    Cheers,

    Atreya

  • Atreya

    11 Posts

    832

    0

    Posted July 21st, 2013 19:00

    Hi Nitin,

    Thanks for the detailed response.

    I have tried what you suggested. It worked like a charm for R710's.

    However, for the M620's, it doesnot show all the upgrades.

    If I disable downgrades, OME lists it as compliant.

    If I enable downgrades, OME lists it as non-compliant and only shows upgrade for DELL OS Drivers Pack, 7.1.0.9, A00

    The rest of the componenets, BIOS, IDRAC and PERC it recommends to downgrade those.

    Please advise further.

    Cheers,

    Atreya

  • 194

    0

    Posted July 22nd, 2013 00:00

    Hi Atreya,

    Now you’re not able to see the upgrades for M620 server’s components this may be
    all the components are compliant with the catalog.

    Try once, Change Advance settings from Enable downgrades to Disable downgrades.

    Delete the M620 server from the 'All devices' tree and re-discovery and inventory of M620 server and check the compliance.

    Verify the version information of M620 server's component under inventory details "Software Inventory Information" table.

    Note : Downgrade of component is not recommended.

     

    Thanks,

    Nitin