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SOC Team

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6 years ago

ST

SOC Team

15 Posts

0

816

February 11th, 2021 02:00

SSL certificate loss on every update

I upgraded months ago OME to the latest release 3.5.0.60 and it resetted the SSL certificate configured with a default self-signed SSL certificate. So, I had to request a new SSL certificate to install because the CSR must be generated from OME.

Now, I recently upgraded the Support Assist plugin and again the SSL certificate I installed one month ago has been deleted and replaced with a default self-signed certificate.

I cannot get a CSR and a new certificate on every update of OME. This is a mess. Are you aware of this bug?Thanks,

Christian

  • DELL-Stefan R

    Moderator

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    790 Posts

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    Posted February 11th, 2021 07:00

    Hi Christian.

     

    I need to ask around, haven't heard about it yet.

    In the meantime, could you please provide the ServiceTag of the system where OME is installed or at least one of an in-warranty system?

    Please send it over to me via private message.

     

    Thanks
    Stefan

  • SOC Team

    15 Posts

    706

    0

    Posted February 11th, 2021 09:00

    I sent you a private message. Thanks,

    Christian

  • DELL-Stefan R

    Moderator

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    790 Posts

    694

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    Posted February 12th, 2021 00:00

    Hi Christian,

     

    your private message did not come through, can you please send it again.


    Thx

    Stefan

  • MikeInNZ

    5 Posts

    558

    0

    Posted April 28th, 2021 22:00

    Same issue as described in Update to 3.5 breaks certificate, no access to the VM 

    Cheers,

    Mike

  • DELL-Joey C

    Moderator

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    4170 Posts

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    20965 Points

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    Posted April 29th, 2021 01:00

    Hi @MikeInNZ,

     

    I've replied to you on the previous post you commented in the same link.

     

    There's an upcoming version upgrade 3.6 in end of May that should fix the issue. 

     

     

    DELL-Joey C

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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