UNSOLVED
C
CheeseProtector
5 Posts
0
871
November 9th, 2022 09:00
Email reports sent to teams channel email fail
Hello all,
My manager asked me to get the 'Firmware Compliance per Component Report' emailed to one of our Teams channels - xxxxxx.onmicrosoft.com@emea.teams.ms - every so often. Any other email address works, just not anything that sends to @emea.teams.ms
In OpenManage alerts and the eventprocessingservice.log console log and I can see that it cuts off the .ms part of the tld.
I've tried adding a trailing . and adding an additional .ms but the same thing happens
Has anyone managed to get email reports sent to a Teams channel working?
Much appreciated!
429
0
Posted November 9th, 2022 21:00
Hi Charles,
Same error occur on my OpenManage as well, Please provide any resolution. Thanks.
424
0
Posted November 10th, 2022 01:00
Hi @khalid.ishaq,
May I know you're having this similar issue with sending email to M'soft Teams channel or just a regular email address? Is this your first time encountering this error whilst before it was working fine sending emails?
DELL-Joey C
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’ if I did.
420
0
Posted November 10th, 2022 01:00
Hi,
I have newly deployed OpenManage and encountering this error while sending on normal email addresses.
Moreover alerts are being received successfully on email addresses but reports are unable to download or sent to email addresses while on schedule.
418
0
Posted November 10th, 2022 05:00
Hello,
which version you are on?
Thanks
DELL- Marco B
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!414
0
Posted November 10th, 2022 08:00
Thank you for the update. I'm glad you found a work around. I will check if I can find anything different. You may have found the solution though.
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!414
0
Posted November 10th, 2022 08:00
I'm currently on Version 3.9.0 (Build 55) of the appliance, I managed to find a workaround by creating an email alias on my hMailServer for a .co.uk domain and redirecting the mail to the teams channel email address. This works but it would be nice if this worked natively.
It looks like the issue mentioned by Khalid is a different one to mine though.
409
0
Posted November 10th, 2022 13:00
Hello CheeseProtector,
Working with my engineer we could not get the exact error message you received.
We took your example email of xxxxxx.onmicrosoft.com@emea.teams.ms, which didn't send, but OME says it is successful(which means it tried).
Do you see that it tried in your log?
If you want to pursue it further I'd request explicit steps you used so we can try to reproduce the error.
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!152
0
Posted November 10th, 2022 21:00
Hi,
Still facing same error.
404
0
Posted November 10th, 2022 21:00
Version 3.9.0 (Build 55)
DELL-Charles R
Moderator
•
4730 Posts
•
25476 Points
437
1
Posted November 9th, 2022 13:00
Hello CheeseProtector,
I will do some checking on this.
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!