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wasaga
updated
9 days ago
1 Rookie
•
5 Posts
19 Points
0
34
October 26th, 2026 20:36
Please restore the $75 cash rewards and minimum 81,200 points rewards lost in the update that occurred on June 1, 2026.
1 person also has this problem
Responses (4)
Solutions (0)
10
Posted October 26th, 2026 20:43
Looking at records at Alienware, it is closer to 85,200 points and $75 lost in the update. I would like this added to the current record of $150 showing on my most recent email (26 OCT 2026).
8
Posted October 28th, 2026 16:19
It has been almost 48 hours and still awaiting response from Dell either via DM or a message here.
7
Posted October 30th, 2026 12:59
Now 4 days without any response. Customer service obviously is a joke at Dell.
4
Posted November 6th, 2026 17:42
Now been a week, does anyone at Dell read these boards?
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wasaga
1 Rookie
•
5 Posts
•
19 Points
10
0
Posted October 26th, 2026 20:43
Looking at records at Alienware, it is closer to 85,200 points and $75 lost in the update. I would like this added to the current record of $150 showing on my most recent email (26 OCT 2026).