UNSOLVED
313
0
Posted January 26th, 2020 20:00
I still have not received one single useful response from Dell. Not one. There have been brilliant suggestions like unplug it and then plug it back in, or unplug it and then turn OFF your (recent Dell) computer and then see if the problem persists while the monitor is NOT connected to a computer. Brilliant! Yes, that it is why I bought it -- just to be a nightlight! This product is STILL UNDER WARRANTY, yet you choose to completely ignore me by sending me completely useless, canned, and bogus responses, and then to finally act like the ticket has been closed. NOT!!!
If I do not receive a useful response in next 48 hours, then the item is being returned (please do not quote me your purported return policy).
Plus -- there are deceptive trade practices acts in Texas and other states, of which I will avail myself.
DELL-Cares
Moderator
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27843 Posts
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745 Points
315
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Posted January 26th, 2020 16:00
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