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IslandGirl4
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February 24th, 2022 08:00
Inspiron 3583 won't charge
Dunno what happened since yesterday, but I had the Inspiron 3583 plugged in all night, as usual. But nothing happened, its' at 0% and did not charge at all. I am using a different cord now and as long as it is plugged in I can use it. But if the cord comes out it goes black. Its' at 0%, battery not charging. I have spent all morning reading, and trying to find a problem which I cannot find. Anyone? And thanks.
IslandGirl4
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Posted February 24th, 2022 09:00
Thank you I will try this.. Cheers
Jesse L (retired)
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Posted February 28th, 2022 07:00
IslandGirl4,
Can you provide the information that resolved the issue to the forum?
Jesse L (retired)
ejn63
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Posted February 24th, 2022 08:00
First thing is to check to see if the system recognizes the AC adapter - F2 at powerup. You must see the adapter listed with its power rating -- if it shows unknown, the battery will not charge.
Note: the system will run but will not charge if the adapter is unrecognized.
If the adapter is not recognized, step 1 is to try a new OEM Dell adapter. If that too is unrecognized, replace the DC power jack inside the system. One of those two will solve the problem in the vast majority of cases.
If the adapter is recognized, but the battery won't charge, replace the battery.