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Alienware Arena Dell Rewards Points Missing
Anyone else notice their dell rewards points from Alienware Arena just vanish? I checked last week and they were gone so I just waited a bit to see if it would fix itself but there is still no trace of them on my account anymore.
DELL-Cares
Moderator
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27843 Posts
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745 Points
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Posted June 30th, 2026 15:59
Hi,
Thank you for writing to Dell.
I'm sorry to hear about the issue with the rewards and do apologize for the inconvenience caused.
We have written to you via private message.
Please reply to the message with the details requested for us to assist you.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
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DELL-Nat M
Community Manager
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3803 Posts
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21448 Points
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Posted August 4th, 2026 15:35
This issue has been resolved via a private support case.
If anyone else is experiencing a similar issue or needs help with any other Order/Care matter, please create a new post so a Dell-Cares agent can assist you.
#IWork4Dell