Hi,

  Last day we implemented a new gen3 Avamar 2 tb. single node server and we installed tarball 5.0.3.29  to that server. Server configured  for vm backup and vm entegration was done. ESX and Vcenter versions are both 4.1 . We backed up 80 vm host with 2 proxy without any problem. Then we started restore tests and all restores are failed with "create VM failed with error:The object or item referred to could not be found. on query #2" We tried restoe for diffent 5 vm and all of them were failed with same error. Detailed log file is at below,

Thanks.

64143-f83c3a7a04f174efa3766d529ba557c128e52fba-3016-vmimage.log ***********

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----- START avvcbimage log 2010-12-17 10:59:04 UTC  [5.0.106-28 Linux-i686]
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2010-12-17 10:59:04 avvcbimage Info <5241>: Logging to /usr/local/avamar/var/MOD-1292583264143-f83c3a7a04f174efa3766d529ba557c128e52fba-3016-vmimage.log
2010-12-17 10:59:04 avvcbimage Info <5174>: - Reading /usr/local/avamar/var/avvcbimage.cmd
2010-12-17 10:59:04 avvcbimage Info <6636>: CTL listening on port 57653
2010-12-17 10:59:05 avvcbimage Warning <9725>: SIGUSR1 was masked
2010-12-17 10:59:05 avvcbimage Info <5174>: - Reading /usr/local/avamar/var/avvcbimage.cmd
2010-12-17 10:59:05 avvcbimage Info <7045>: target[0]=[VMAX_LUN_ESX_SYS4] VTersrv40/VTersrv40.vmdk
2010-12-17 10:59:05 avvcbimage Info <6649>: Process 23267 (/usr/local/avamar/bin/avtar) for workorder MOD-1292583264143 started
2010-12-17 10:59:05 avvcbimage Info <9757>: Avtar session initiated
2010-12-17 10:59:05 avvcbimage Info <9758>: Connecting pax container to Avtar pipe
2010-12-17 10:59:05 avvcbimage Info <9761>: Parsed object './vcb_restored_data/VMConfiguration'
2010-12-17 10:59:05 avvcbimage Info <9762>: Pax Root Directory: ./vcb_restored_data/VMConfiguration
2010-12-17 10:59:05 avvcbimage Info <9764>: parse PAX data from './vcb_restored_data/VMConfiguration/avamar vm configuration.xml' in VMConfiguration directory
2010-12-17 10:59:05 avvcbimage Info <9761>: Parsed object './vcb_restored_data/VMConfiguration/snapshot description.xml'
2010-12-17 10:59:05 avvcbimage Info <9779>: Ignoring file './vcb_restored_data/VMConfiguration/snapshot description.xml' at root level
2010-12-17 10:59:05 avvcbimage Info <9761>: Parsed object './vcb_restored_data/VMConfiguration/vm.nvram'
2010-12-17 10:59:05 avvcbimage Info <9779>: Ignoring file './vcb_restored_data/VMConfiguration/vm.nvram' at root level
2010-12-17 10:59:05 avvcbimage Info <9761>: Parsed object './vcb_restored_data/VMConfiguration/vm.ovf'
2010-12-17 10:59:05 avvcbimage Info <9779>: Ignoring file './vcb_restored_data/VMConfiguration/vm.ovf' at root level
2010-12-17 10:59:05 avvcbimage Info <9761>: Parsed object './vcb_restored_data/VMConfiguration/vm.vmx'
2010-12-17 10:59:05 avvcbimage Info <9779>: Ignoring file './vcb_restored_data/VMConfiguration/vm.vmx' at root level
2010-12-17 10:59:05 avvcbimage Info <9761>: Parsed object './vcb_restored_data/VMFiles'
2010-12-17 10:59:05 avvcbimage Info <9762>: Pax Root Directory: ./vcb_restored_data/VMFiles
2010-12-17 10:59:05 avvcbimage Info <9726>: a VM create has been requested
2010-12-17 10:59:08 avvcbimage Info <9732>: Requesting create VM progress from MC: query #1.
2010-12-17 10:59:19 avvcbimage Info <9732>: Requesting create VM progress from MC: query #2.
2010-12-17 10:59:19 avvcbimage Error <9734>: create VM failed with error:The object or item referred to could not be found. on query #2
2010-12-17 10:59:19 avvcbimage Info <8651>: Closing pax stream
2010-12-17 10:59:19 avvcbimage Info <7199>: Stream complete: 25,088 bytes read from stream
2010-12-17 10:59:19 avvcbimage Info <6651>: Process 23267 (/usr/local/avamar/bin/avtar) finished (code 163: Externally cancelled)
2010-12-17 10:59:19 avvcbimage Warning <6653>: CTL workorder "MOD-1292583264143" non-zero exit status 'code 163: Externally cancelled'
2010-12-17 10:59:21 avvcbimage Error <9718>: Avtar exited with 'code 163: Externally cancelled'
2010-12-17 10:59:21 avvcbimage Info <9780>: Exiting VcbImageRestoreAssistThread::body()
2010-12-17 10:59:21 avvcbimage Info <9722>: process_ctl_man_exit detected avtar termination
2010-12-17 10:59:21 avvcbimage Info <9723>: Final summary, cancelled/aborted 0, snapview 0, exitcode 0

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----- END avvcbimage log 2010-12-17 10:59:26 UTC  (2 warnings, 2 errors, 0 fatal errors)
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*********** /usr/local/avamar/var/MOD-1292583264143-f83c3a7a04f174efa3766d529ba557c128e52fba-3016-vmimage.alg ***********

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----- START MOD-1292583264143 log 2010-12-17 10:59:04 UTC  [5.0.106-28 Linux-i686]
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2010-12-17 10:59:04 MOD-1292583264143 Info <0000>: Workorder : MOD-1292583264143
2010-12-17 10:59:04 MOD-1292583264143 Info <0000>: Plugin ID : 3016-vmimage
2010-12-17 10:59:04 MOD-1292583264143 Info <0000>: bindir    : /usr/local/avamar/bin
2010-12-17 10:59:04 MOD-1292583264143 Info <0000>: vardir    : /usr/local/avamar/var
2010-12-17 10:59:04 MOD-1292583264143 Info <0000>: Order      :

 
   
   
   
   
   
   
   
   
 
 
 
 
   
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
   
   
     
     
       
     
   
 


2010-12-17 10:59:04 MOD-1292583264143 Info <0000>: Executable : /usr/local/avamar/bin/avvcbimage
2010-12-17 10:59:04 MOD-1292583264143 Info <0000>: Args       : avvcbimage --sysdir="/usr/local/avamar/etc" --bindir="/usr/local/avamar/bin" --vardir="/usr/local/avamar/var" --ctlcallport="49052" --ctlinterface="3016-vmimage-MOD-1292583264143" --logfile="/usr/local/avamar/var/MOD-1292583264143-f83c3a7a04f174efa3766d529ba557c128e52fba-3016-vmimage.log"

 


2010-12-17 10:59:26 MOD-1292583264143 Info <0000>: