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jonnyyuen682
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May 30th, 2018 01:00
Alienware Mobile Connect Phone mirroring not working in s9+
Dear All,
Currently I am using Alienware 17 R5
I manage to connect S9+ in Alienware Moible Connect.
But the screen mirroring is not working.
Any idea on how to solve this problem?
Thanks.
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2235
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Posted September 6th, 2018 13:00
I am having the same issue. I have an A17R5 I9 laptop. When I first received the laptop the AMC worked perfectly. Probably after some updates to the laptop and the phone one of them created a new conflict for mirror mode not to work. Please help me get this fixed!
1954
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Posted November 2nd, 2018 08:00
Did you get screen mirroring working with the Mobile Connect app? I'm having the same issue.
Hi, I saw you asked a question about screen mirroring not working, but it looks like @Alienware-Eimy contacted you directly so if you found a solution I'd love to know what it was1776
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Posted November 27th, 2018 13:00
[solution]
I had the same problem with Dell Mobile Connect and my android phone. Everything connected, but the screen.
It turned out, the screen connection was not supported through 5 GHz WiFi. I saw it on the Mobile Connect App on my phone. I switched to lower WiFi band, restarted the computer and voila!
You might need to establish a new connection with your phone (add new phone) through the new wifi.
Also, make sure your windows setting on screen mirroring are off (it's weird in my opinion), like the app suggests.
981
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Posted October 18th, 2019 17:00
I am having the same problem. I switched from 5G back to 2G (bandwidth) and it's still not working.
BMC757
Eimy_B
6 Operator
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4365 Posts
2497
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Posted May 30th, 2018 11:00
Hi @jonnyyuen682,
We are aware that our social media team is working the problem with you through Facebook / Twitter. We will continue helping you there.