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Go to SolutionAurora R8, Alienware Client Management Services disabled
About every time I go to check for alienware updates, I find it disabled in services, it has NO dependencies, so I am at a loss as to why this in happening, once I turn it back on and set to automatic, then I can check for updates, but, it seems to not be on the next time I want to check? any ideas?
1189
1
Posted July 15th, 2022 15:00
I had this problem when an update failed. It resets to disabled no matter what.
I would suggest to repair/reset/uninstall in the window settings/apps//apps and feature/alienware update program. You could use windows system restore to go back earlier
If the service is disabled it could affect other programs.
1192
0
Posted July 15th, 2022 15:00
1180
0
Posted July 15th, 2022 16:00
Try a command prompt in admin mode, and use the following command to auto start the service at boot time:
sc config servicename start= auto
You will need to get the exact service name from the actual filename for the service. It's listed in the path to the service under the main service tab.
1172
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Posted July 15th, 2022 18:00
sc config servicename start= auto
Did not help in my case. It is possible to manually start the service (ServiceShell.exe) but it will disable the next time usage or reboot etc. It looks like a safety feature when an installer is running to stop any background installs etc. I think the poster is in the same situation.
To be technical it would be a registry settings like:
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\DellClientManagementService]
or possibly
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\FirstBoot\Services\DellClientManagementService]
"ServiceName"="DellClientManagementService"Not knowing the skill of the poster, the simpliest is to repair or reset.
1147
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Posted July 15th, 2022 20:00
Hi @Memphoman welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.
Within Services, DellClientManagementService, Properties, there is Recovery tab. Does your recovery options give default recovery settings similar to image, or have they been changed?
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]
EdCo64
2 Intern
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201 Posts
1171
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Posted July 15th, 2022 18:00
Depend on what update sourge you get..through dell website, Support assist or a stand alone alienware update,or what windows insiders you use. go alienware update v 4.3.0, check you have the latest firmware from microsoft 0.1.4.0