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dboyrusky

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3 years ago

D

dboyrusky

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February 5th, 2024 22:34

Aurora R11, cannot install AWCC even after complete PC reset

Hi, I need help, I can't play any games because I can't control the fans forget about the overclocking. I ve tried everything, installing old versions, new versions, 3 separate factory resets (this does not delete awcc completely because my fx profile stays the same). It either will open stuck on loading screen then shut itself off, or just open but will stuck on loading thermal and overclock buttons so being useless. I don't know what to do at this point. Without fan control I mite as well throw this thing away. I can't believe Dell would release such buggy software. Please help

(edited)

  • Locutus4k

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    Posted February 6th, 2024 08:45

    Use some deep uninstalling software like Revo uninstaller and reboot before doing a new install. I've had similar issue in the past and Revo unistaller take care of it. Also after unistalling with Revo (or similar) and before attempting new install downlaod and run Wise registry cleaner (free app), and don't forget to reboot everytime.

  • dboyrusky

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    Posted February 6th, 2024 17:51

    Thanks tried that, I finally was able to run it half working with only library and fusion tabs available by ending awcc background server in the task manager while it's loading but then another issue started happening, my thermal profiles would not work no matter what I chose the fans didn't budge. So I'm doing another pc reset, i tried changing me fans speeds with hwinfo64 and they work but only one at a time lol I'm so done with alienware 

    (edited)

  • Locutus4k

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    Posted February 8th, 2024 19:11

    There is something wrong in your system, hard to say if it's hardware or software. A deep uninstall and a fresh clean install usually resolve all issues. Check your hardware components with indeeep dell benchmarks to see if something is failing inside.

  • dboyrusky

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    Posted February 9th, 2024 01:00

    All the problems started after I installed XTU and hwinfo64, after XTU my clock cpu info stopped showing and then I tried controlling the fans with hwinfo64 and that somehow messed up the fan control by Awcc. But I mean I uninstalled everything and did like 4 pc resets with complete deletion but I think it somehow doesn't reset itself.