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Did Dell ever give you a resolution to this?

I upgraded from my XPS 15 to the 17 last week.  Middle of Teams Conference calls audio just stops.  Both speakers.  I have to reboot to get it fixed.  Happens at least twice a day.  

This is a recurring problem. I have been working with Dell for past 3 months. Speaker replaced. Motherboard replaced. No resolution yet. For me, it crashes windows.

Had that issue aswell.

Generally, the sound driver is somewhat weird and reacting/starting delayed to playback of any sound (system sounds or music).

It sometimes sounds as if it misses the first milliseconds of the playback because the codec or amplifier has to first wakeup.

It seems that the high-pitch speakers start earlier than the bass ones after a longer period of not using audio playback.

For a laptop that expensive, i am disappointed since i also got the issue with the annoying trackpad behaviour and noise,

My laptop is plagued with issues. I spent at a minimum 40 hours just working with Dell. Every time the same routine continues. But no solution yet.

I have issues with random reboot, audio issue and screen issue.. First screen print is how my laptop turns after some usage...  I have to switch multiple windows for the screen to refresh and show properly.

I restored to factory settings, reset windows multiple times and did a clean install of laptop. Every time I call technical support, same troubleshooting steps are done again and again wasting lot of time.

I have a similar issue. I'll be listening to music, a video, or in a Teams call for work and suddenly the audio just cuts out. I have found that if I go into the sound devices and disable/enable the speakers it starts working without me having to do a full restart. However, it is still an absolute pain, especially if I'm in a meeting and suddenly can't hear what is being said without wasting time disabling/enabling the speakers. I just got my laptop in November 2020.

This is exactly the same issue that I have.

My XPS 17 laptop had the power drain issue so they replaced my motherboard last month.

It also happens twice a day.  I work around this by connecting my bluetooth headset (because when you are trying to listen to a teams meeting it is longer to reboot).

Has Dell managed to fix this for anyone?  

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