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Rooster61de
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November 28th, 2019 17:00
Xps 1330
I’m getting an error message saying windows failed to start and I need to install the windows disc to fix the issue. I do not have any windows discs. Are there any options you can help with? Thanks!
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U2CAMEB4ME
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6245 Posts
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Posted November 29th, 2019 03:00
Welcome to the Dell Community @Rooster61de
Use the Dell OS Recovery Tool to create a USB recovery drive that you can use to reinstall the version of Windows or Linux that came with your PC:
https://www.dell.com/support/home/us/en/19/Drivers/OSISO/recoverytool
First “Create” a folder on your desktop called "Dell OS"
"Extract" the file to that folder.
Then go to that folder and double click on "DellOSRecoveryTool"
It should then produce a desktop shortcut called "DellOSRecoveryTool"
Double click on that desktop shortcut to start the process to create the USB Recovery drive.
Best regards,
U2