im having an issue with my new laptop where bluetooth will disconnect and when i go through windows settings it thinks i dont have a bluetooth card at all. once i restart it ends up working again. happens atleast once a day. has anyone else have had this issue? laptop is brand new and i already had to wipe it once and reinstall windows for other issues.
I've connected 2 different BT mice , and they both paired normally and work fine.
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I have the same issue. The Bluetooth icon in the taskbar also disappears as well. It happens once a day or one other day. Please solve this issue. Very annoying.
Same issue. Mine SEEMS to happen when the laptop is on battery and hits the low battery percent level. The Bluetooth disappears and takes a reboot to get it back. The driver is from Intel, version 21.70.0.3, dated 12/30/19.
Did find a newer Intel driver version 21.90.2 I think it is. Still do not see a way to stop the computer from turning off the BT to save battery. I had seen that mentioned somewhere.
Leave the laptop on AC and use throughout the day with bluetooth, after serveral hours it will disconnect all BT Devices and the BT Driver is gone from Device Manager.
Restarting the laptop instantly resolves the issue for it to then cut out again a few hours later
Tesla1856
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Posted April 29th, 2020 20:00
Well, the Bluetooth works fine on mine.
I've connected 2 different BT mice , and they both paired normally and work fine.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.