I recently ran the SupportAssist Hardware test which reported the following failure:
- USB Status - Fail Error Code List - USB Status Tests - D0605 - USB - Fail Error Code List - USB Status Tests - D0605 - USB Composite - Pass - Internal Hub - Pass - PCI - Pass - USB - Pass
All USB ports seem to be working normally. I'd appreciate any information on what this means and how to fix it.
Microsoft Windows and Apple iOS Developer (Retired) - Like many of you, I can appreciate a good game-engine. - I answer questions here, but I'm not a Dell employee. - Consider giving posts you like a "thumbs-up" - Posting models-numbers and software versions speeds trouble-shooting. - Click "Mark as Accepted Answer" on any post that answers your question best.
The SupportAssist Dxxx codes are apparently irrelevant, according to a post by a Dell Cares Moderator on 08-07-2022 in the Precision forum. Dell will eventually hide these codes from users.
So just ignore your Dxxxx codes (and IMO, all of SupportAssist) since your PC is working normally.
@LeeB70 - Always include exact PC model and version of Windows in your posts.
Are you saying Bluetooth isn't listed in Device Manager?
Power off normally and unplug power cord from rear of PC. Press/hold power button on PC for ~30 sec. Reconnect power cord to rear of PC and boot up. See if BT works now.
If not, open Device Manager and click View>Show hidden on the toolbar. Now look everywhere in Device Manager for any "Unknown" devices. Right-click and uninstall every "Unknown" device. Now -without rebooting- click Action>Scan for hardware changes. Then see if BT is listed in Device Manager and is working again.
Tesla1856
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Posted September 9th, 2022 10:00
Then it sounds like a "false positive". If they are working, I would not be concerned.
If you require further assistance, you might have better results reporting it here:
https://www.dell.com/community/SupportAssist-for-PCs/bd-p/supportassist-pcs?ref=lithium_menu
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.