hello all! the upgrade process was simple, i didnt have to format the drive etc, and vista works well acctually, but i noticed 2 problems- (1) the first one is that altough media direct (or experience? i dont know whats the diffrence) works- i mean i got the software to run movies etc and i can start it using start menu, and the buttons do work- when pressing the mout for example it acctually mutes the music, but heres the problem- you know when pressing those buttons you get this animation on screen? well, mine is stuck- even if you press on the button that lowers the volume, it still looks as if its stuck on the maximum level, altough it takes it off. i didnt get dell media exprience / drivers cd, and i dont live in the US, so i cant get it from dell i assume. any ideas what can i do? is there a way to re-install the driver that is responsible for this software (the dell mediadirect buttons)? (2) the 2nd problem is that i tried to be smart and use the dell-recovery tool and find out if i can only restore the dell media direct program, well- i opend my computer and i tried hitting ctrl+F11 but nothing seems to happen. i checked my c drive, and i do have the hidden partition of 3gb and another partition which i'm not sure who belongs it. so why the dell recovery tool doesnt work? and how do i get it back on? is ctrl + f11 not the right combination? thanks for any help regarding my vista problems