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cl0

updated

22 years ago

C

cl0

9 Posts

0

6296

March 18th, 2005 17:00

missing Dell My Way

Just had my hard drive replaced (its only 11 months old) On my original I had Dell My Way icon on the desktop and also listed in the start programs menu. It is not on any of my software that I can find. How do I get it, find it or whatever? It was so handy to go to Dell's various sites and for finding my system information overall and in detail. I am not illiterate on the machine but I am far from an advanced user. Can anyone help me? Thank you
  • Mary G

    6 Operator

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    20095 Posts

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    Posted March 19th, 2005 19:00

    Hated that junk software/spyware. Here's the site if you must have it: http://www.myway.com/
  • cl0

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    Posted March 24th, 2005 12:00

    this is not what my Dell My way was. It was a program unique to my computer. When I clicked on it all the info about my machine was listed in one corner, and all the options for different kinds of help and support and ordering etc. was listed around my machine information. I also had an option to have all the parts of machine listed in detail............thanks The Dell support people don't even seem to know what I'm saying
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    Posted March 24th, 2005 19:00

    Was looking through the software that came on your Dimension 4600 Cl0, and the only software that looks like it might fit what you are describing is the Dell Support 2.1 software.
    From the software download: "Get instant answers to your questions and information about your computer" which I think may be what you are looking for. You might try downloading and installing it from the dell download site: Download information for Dell Support 2.1 for Dimension 4600.
     
    Short of that, I've been looking around and can't seem to find any other software that might fit the description you gave. Hope this is the one!
  • cl0

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    Posted March 25th, 2005 01:00

    I went to the site and downloaded the afore mentioned file. When I tried to install I got the message: error 1402 could not open key: HKEY_local_machine\software\DELL\support\20\module.Verify that you have sufficient access to that key or contact your support personnel. What is that about please? I am not an advanced user, but can follow simple, straight forward directions. What do I do? Thank you so much.
  • TwilightHan

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    Posted March 25th, 2005 09:00

  • cl0

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    Posted March 27th, 2005 23:00

    okay, I went to the site and found nothing there to help me. Or am I suppose to go to support? I'm sorry but I'm lost here, maybe its the old age thing.........thanks