That's an understatement. There are certain things you just can not do. One of them is to talk to a REAL Computer Tech. There are a couple of things I would like to know about my E521, like what is the Max AMD 64x2 Processor the motherboard can handle. If you call India they will tell you it is the fastest one they are selling now, because that is what is written in front of them. You have to remember Dell is a secret society. They are not the only ones though.

Message Edited by BassMan82 on 04-09-2007 03:39 AM

I had problems with the VISTA "upgrade" and it took several calls asking to speak to a supervisor before I found anyone that sort of knew what they were doing. At least he did not keep directly me back to repeat the same steps over and over. There is also a link for "unresolved issues" on the customer help page. They will call you back in a couple of days and may be able to get you in touch with someone. I had already resolved the problems by the time they got back to me. Good luck