UNSOLVED
Dell G7 - BIOS Update continuously failing
I am trying to update by BIOS for Dell G7 from the past few weeks, but unable to do so. I approached Dell Technical Support, but they were even unable to solve this issue even after spending nearly 3 hours of remote diagnostics. They have asked for 24-48 hours of time, but never responded or called me back. The Dell Technician tried to force flash the BIOS through a Pen Drive, but even that failed. I tried flashing it through Support Assist which did not work out. I am fed up with this issue and Dell support who could not assist me on this issue. Any solution or work around for this issue is greatly appreciated. Thank you
2937
0
Posted August 4th, 2018 16:00
Yes, I tried to compare the versions they are different.
Whenever I click install in the recommended updates, it turns out to be failed. I am not sure why this is happening.
2875
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Posted August 14th, 2018 00:00
I am having the same issue and all Im getting is no help
Mary G
6 Operator
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20095 Posts
2942
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Posted August 4th, 2018 12:00
Support Assist does say you don't need any more updates. The bios update might not be for your exact configuration or you already have it. Run msinfo32 to see what you have now. Compare the results with the Details of the bios update--https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=817TR
Did you restart your computer? The Restart notice Yes and failed are in Red.