After I boot up my computer, i see the windows loading screen, then the background comes up with the sound and everything, but no icons or anything appears. I can't even get the start menu to appear. Any help?
What happens when you right click anywhere on the desktop? If you get a menu make sure under "arrange icons" the show desktop icons is checked.
Otherwise if nothing there is working you may have a virus. Try booting to safe mode (press F8 repeatly during retart to force menu). If you can get to safe mode and you have icons and a start menu - go to run and type msconfig. Then on the startup tab menu uncheck anything that looks strange.
Ironically I have the same problem right now (happened around 8 pm tonight ) and I am in the process of re installing windows right now. I did trouble shooting for 3 hours and finally called tech support. Corrupted windows files are the problem. I'll probably spend most of tomorrow reinstalling all the programs.
joat77
110 Posts
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Posted January 7th, 2006 00:00
What happens when you right click anywhere on the desktop? If you get a menu make sure under "arrange icons" the show desktop icons is checked.
Otherwise if nothing there is working you may have a virus. Try booting to safe mode (press F8 repeatly during retart to force menu). If you can get to safe mode and you have icons and a start menu - go to run and type msconfig. Then on the startup tab menu uncheck anything that looks strange.