UNSOLVED

rhenriksen1

updated

20 years ago

R

rhenriksen1

12 Posts

0

5619

October 2nd, 2006 21:00

5500 Mobile Broadband support under Vista?

Hoping there might be a pointer to how to get the internal 3G Cingular card working w/in Vista RC1. Finally found the 2000/XP driver/software & firmware updates on Dell's website, but they refuse to install. Anyone?

I downloaded the 3G Watcher program from Sierra Wireless, but it doesn't detect the hardware.

thanks,

RNH
  • stonent

    2 Intern

    •

    823 Posts

    674

    0

    Posted October 19th, 2006 02:00

    Does the card show up under "modems" in device manager?
  • briwlls

    5 Posts

    674

    0

    Posted November 27th, 2006 17:00

    I setup a manual dial-up connection and titled it Cingular.
     
    For the phone number I used *99#
    For the username ISPDA@CINGULARGPRS.COM
    For the password CINGULAR1
     
    Connection worked, no garbage software needed.
     
    Post back if this works for you so I can know if this information should be passed onto others.
     
    Thanks,
    Brian
  • stonent

    2 Intern

    •

    823 Posts

    674

    0

    Posted November 27th, 2006 18:00

    The first cingular card I installed I did that way since we couldn't locate the CD that came with the laptop.  It's the same procedure you'd use if you had connected your cingular cell phone up to your laptop via bluetooth or a cable.
     
    Optionally you can try isp instead of ispda since the da part means you are going to be using their data accelleration software.

    Message Edited by stonent on 11-27-200602:07 PM

  • rhenriksen1

    12 Posts

    674

    0

    Posted November 28th, 2006 14:00

    No, it doesn't appear in the Modems section of the Device Manager. I've tried scanning for h/w changes w/o success. The card *is* enabled in the BIOS.
  • sphbecker

    113 Posts

    674

    0

    Posted November 28th, 2006 16:00

    I am using the RTM version of Vista and was able to get my 5500 working.  The device showed as unknown after the install.  I went to the Device Manager and found two "unknown data devices" right-clicked and told it to update driver software, choose yes allowing it to search online for drivers (I had an ethernet connection to the internet).  Both devices were related to the 5500, one was a COM port and the other a Modem.
     
    Once the hardware was setup I configured the Dial-up settings as directed above and everything worked!
     
    I like not having 3rd party software installed, but I do miss the signal streath bars.
  • gorbett

    5 Posts

    674

    0

    Posted November 29th, 2006 22:00

    i see that dell has posted other mobile broadband drivers, but not the 5500 for cingular. there is a driver for the 5505 for vodafone... i wonder if that would work for the 5500.
     
    i am currently using the cingular communications manager utility located at the cingular site and it works fine.
  • briwlls

    5 Posts

    674

    0

    Posted November 29th, 2006 23:00

    Just to be clear the Beta 1, Beta 2 release of Vista may not have the Dell-Cingular modem drivers built-in, but I'm running the RTM or 'real' version of Vista and it automatically found the driver for the modem listed below:
     
     
    Today Dell released drivers for the following:
     
     
    If you have a Cingular card that you bought from Cingular then that's an entirely different issue and should be resolved through Cingular's forum.