were CIFS and NFS services available ? Did you run nas_checkup ?

thank you for your time dynamox

i didnt chek it, i was scarry when this happened, i send a service request to EMC, but i want to know why wake up alarmed, the device was over a year uninitialized, this matter??

there could be hardware issues, or it was not started in the correct order.

ok thanks! i'll wait the SR's response

If you have the Control Station IP address, just open a putty session to it, and issue a /nas/sbin/getreason command. This will give you the status of the data movers.

If possible please put a snap of the front view (with the bezzel removed) here.

i can´t take a snap in this week the vnx is instaled in an other entreprise, i gonna try to take it the next time and i will post it

Just check the boot LED status at the rear of the DMs, also confirm the power supplies etc.. in the enclosure are fine. Do you have a putty session of the Control station ?

thanks for your time vipin V.K

no i didn´t start a putty session, i only check my leds and then pickup the SR