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itv-glenn

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itv-glenn

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December 18th, 2020 20:00

Cannot connect on emc STPE15 VNX5300 please help urgent

Hi,

Im having a difficult to connect to emc STPE15 VNX 5300, first i was able to connect thru management port using 128.221.1.251 SPB but after the reboot i cannot connect anymore. There is an amber light flashing at the back of both SPA and SPB. 

  • DELL-Josh Cr

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    Posted December 22nd, 2020 10:00

    Hi itv-glenn,

    Is this a new install or was it an existing install? Can you log into Unisphere?

  • itv-glenn

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    Posted December 25th, 2020 09:00

    @Josh

    Hi josh, its an existing installation and I can't connect on both management IP and unisphere. Is there anyway to reset the unit to default settings so I can access the management IP or unisphere?

  • DELL-Josh Cr

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    Posted December 28th, 2020 05:00

    Try reseating each SP and see if you are able to access it then.