Hello Forum,

I wanted to put something positive comments up here and a suggestion regarding the product, pre-sale purchase experience, and it's aftermath.

Once the link to the sale post was presented in the forum here (I didn't get my email either), the order was posted on 8/13 without a hitch and arrived precisely as promised the following Tuesday. Great delivery, exactly as described and promised. Using the activation ID from Dell, my old phone was upgraded and activated without a hitch. Thanks to Joanne. Again, as described and expected. Everything is in order and working great. Very satisfied.

Starting fresh with Gmail and digging around just a bit, I've sync'd contacts and calendar with Outlook and am good to go.

Honestly, the hardest part of this whole experience so far was applying the screen protector for that HUGE screen which arrived with the form-fit case. Although I thought my hands and environment were clean, pesky particulates and fibers caused problems anyway, and the top half of the screen was pocked with bubbles. It probably took nearly 30 minutes of careful work to remove all particulates so that the bubbles were removed. I used single-sided Scotch brand tape to carefully pull particles from the protector and screen as I carefully laid down the protector.

If I could make a suggestion, it would be that the screen protector be added to the phone by default and installed before shipment. Who's going to use this phone without a protector anyway?

Great device, great work, Dell.
A toast to you.
Looking forward to 2.2....

Rich