I just now ordered my dell streak and this information that it is NOT unlocked really scares me. Can anyone from dell support, really tell me whether it will work with other service provider?
I am disappointed and disgusted. I just received my Streak yesterday, put in my existing T-Mobile SIM card and rudely found out that "unlocked" doesn't really mean unlocked! Why would I pay $549 for an unlocked phone that I can only use on the AT&T network?
According to the specs the device supposedly supports GSM / EDGE 1900 / 1800 / 900 / 850 MHz so why not make it truly unlocked. Lastly CNET got it wrong - according to thier July 27th article "Dell Continues Streak Tease" - they stated that they contacted Dell and that "at least now we know the Streak doesn't support T-Mobile's 3G band, though it will support 3G from AT&T, as well as EDGE on either network. Dell also confirms that a "cherry red" version of the Streak will be available following the initial launch of the "carbon black" model" (http://news.cnet.com/8301-17938_105-20011810-1.html).
Anyway - I'll be contacting Dell returns tomorrow to send it back.
This is a message I received from DellCares on Twitter. ( They don't care, BTW. ) Wait for the REAL unlocked version. It will come. Problem is most of the people who work there don't know it .. I found 3 people that did .. tried to get an unlock code from them .. I had better luck getting a return authorization. I didn't get that either but sometime within 48 hours someone is going to call me ..
Hi, Streak E. Girl.
You have a new direct message:
DellCares: Currently we're only offering the Streak locked with AT&T. The unlocked version will be released next week.
I tried for 2 hours yesterday and 3 hours today to get an RMA number to return my Streak. Sometime this week Dell is coming out with a REAL unlocked version and I was going to buy it but being the support is so god awful I just want to return and forget it. ... My last call ended with "someone will call you in a few days with an RMA number." ARE YOU KIDDING ME ???? Don't buy this phone .. you will regret it .. If you have any problems with the phone you will NEVER EVER EVER get anyone to help you .. I am just boxing my Streak up and putting it in the mail and calling my credit card to deny the charge .. Can't get an RMA Number ... What if it was broken and I didn't have another phone ?? I would have to wait DAYS just to get a number ? If you didn't buy one .. be glad ... that's all I can say.
BTW .. the link I used to buy my Streak did NOT say the phone was locked like the new link that is up now. My link says get a discount by going with a 2 year contract .. PERIOD ... I started with that and when I couldn't find anyone to care I decided to return the stupid thing .. I feel relieved knowing the beast will be gone tomorrow.
pappyfire
18 Posts
857
0
Posted August 11th, 2010 19:00
If you are asking about the US Streak, it will be LOCKED to AT&T. The $549 price is without a contract, but still LOCKED.