Solved!
Go to SolutionDT
DELL-Terry B
6 Operator
•
3481 Posts
1
180654
January 12th, 2015 11:00
New OTA for Venue 7 and 8 users
For you Venue 7 3740 and 8 3840 owners a new OTA is available.
The updates include:
-
Integrating MyDell
-
Integrating Dell Cast
-
Improving Dell Cast connectivity
-
Enable ZRAM: Memory optimization
-
Camera driver tuning for memory optimization
-
Enhancing front camera zoom functionality during Skype/Hangout video call
-
Updated FW to provide CPU info
China Customers
-
Improving LeTV functionality
-
Enhancing QQ video call zoom functionality
TB
alohamike35
4 Posts
1947
1
Posted February 4th, 2015 10:00
I feel there is a major problem with the Venue 3840 (zoom problem on Skype) and have been dealing with it for quite sometime. Totally frustrated by those in India "advancing it to their concern team". I filed a complaint with the Better Business Bureau in Texas. Two days later I got a call from the U.S. and they agreed for a refund. Dell may not appreciate me posting this but if it can save someone the months of dealing with their "tech support" then so be it. I have 5 Dell computers and never had to go through this before. Incidentally after they agreed for a refund I continued to get emails from India telling me they are advancing this issue. I always blindly trusted Dell in the past and never checked on the poor ratings on Amazon for this product or I would never have purchased it.
DELL-Terry B
6 Operator
•
3481 Posts
2342
0
Posted January 15th, 2015 06:00
This OTA is only for the 3740 and 3840 and it should not be available for the 3730.
TB
DELL-Terry B
6 Operator
•
3481 Posts
2342
0
Posted January 15th, 2015 06:00
Nunt,
Thank you for the update on your 3840. I have sent a friend request regarding the Venue.
TB
MejorCafeteraEx
2 Posts
2342
0
Posted January 16th, 2015 01:00
Thank you! I'm always the last to know these things hehe
Lanky_Nibs
3 Posts
2342
0
Posted January 16th, 2015 01:00
I've only had the tablet a little over a week now, and the software on my tablet has been upgraded to software version Venue8 3840_V2.10_141224-NonModem, but it is still completely unusable. It hangs and locks up on the simplest tasks with the same symptoms as listed in these threads and reviews:
http://en.community.dell.com/support-forums/mobile-devices/f/4585/t/19596317
http://en.community.dell.com/support-forums/mobile-devices/f/4585/p/19608723/20701863
http://www.dell.com/us/p/dell-venue-8-3840-tablet/pd#secondaryContent
I guess it's time to try and initiate a return. :(
rembetiko78
10 Posts
2342
0
Posted January 19th, 2015 08:00
When is this supposed to show up on our devices? I have a Venue 8 3830 that has yet to see it.
alohamike35
4 Posts
2342
1
Posted January 22nd, 2015 09:00
Dell even sent me a replacement tablet and I have all of the updates for the 3840. They both still zoom in when connecting on Skype
Shiwolt
3 Posts
2344
1
Posted January 13th, 2015 15:00
Do venue 7 3730 also get the update?