I seem to have an issue with my Tablet and Keyboard Dock (the one that has the slice battery inside). Mine is the Intel i5-4300y 256GB SSD 8GB RAM model, 7130 vPro.

The issue is with the battery of the keyboard, whereby it will not discharge when connected to the tablet. The two batteries statuses are visible when clicking on the battery info within windows, however the second battery (keyboard) will never drain. Quite simply, the tablet battery drains from 100% down to 0% and then will switch off ungracefully.

From here, whilst the keyboard is attached, the tablet will not switch on nomatter what. It will vibrate, but nothing happens. Subsequent presses of the power button will give more vibrations, but it will not power on.

I have raised this issue with Dell under the NBD warranty, and they promptly came out and replaced the docking port and motherboard on the keyboard as well as supplying me with a brand new Travel Keyboard. This has made no difference whatsover to the original behaviour.

Today I have rung up Dell, who are trying to convince me that this is in line with the intended design. I have argued that the whole reason I purchased the Travel keyboard is for the extended battery life, but they are arguing that the keyboard battery should never discharge. Words cannot explain how I feel at this point - I am an IT engineer, and I know that this should not be the case. Especially as it states in the manual that the correct operating procedure should be that the Keyboard battery should discharge first, followed by the tablet's built in battery.

Rant aside, I was wondering if anyone else has had this issue and if possible do you know of any fixes for this? I'm beginning to think that this was a bit of a mistake purchasing this tablet, but I will not simply lie down with the fact that I have spent several hundred pounds on this tablet, the keyboard and docking station just to be told that "it's not meant to use the battery contained within the Travel Keyboard"