I'm having this same exact problem on a Dell PE 6850 running CentOS 5.4 (32 Bit).

I get a similar problem on every single Dell server I have (4x PE2900, 1x PE1950) all running CentOS 5.4 64bit or 32bit and OMSA 6.2.0 and wih PERC{5,6}/{i,e} controlers, except a restart for me doesn't fix it.

Every thing has been working fine for 3 years with all previous versions of OMSA, but 6.2.0 is broken.

for me, dsm_sa_datamgrd takes about 10 minutes to decide whether it can start or not and then end up with a red FAILED, although when doing a status it claims it is started.

and dsm_sa_snmpd just segfaults:

dsm_sa_snmpd[10108]: segfault at 0000000000000008 rip 0000000000b4e49d rsp 00000000ffe6fad4 error 4
dsm_sa_snmpd[12040]: segfault at 0000000000000008 rip 0000000000b4e49d rsp 00000000ff86f644 error 4
dsm_sa_snmpd[16331]: segfault at 0000000000000008 rip 0000000000b4e49d rsp 00000000ffb12b84 error 4

When accessing the web interface, every thing is blank, you can login, get the normal interface and the tree on the left but no information is available at all.

I know CentOS is not officially supported but as it used to work just fine until now, it would be nice if this got fixed at some point in the fairly near future.<

Similar problem here. two servers PE 1950 with PERC5/i and PERC6/i CentOS 4.8 (64 bit), OMSA 6.2, srvadmin-services.sh restart fixes some things, but temperatures and storage still not shown. Earlier OMSA versions were working fine (5.5 was fine for sure).

# omreport chassis temps
Error! No temperature probes found on this system.

In my case omreport chassis temps works, though it shows one temperature reading only. I wonder if this is correct...

# omreport chassis temps
Temperature Probes Information

------------------------------------
Main System Chassis Temperatures: Ok
------------------------------------

Index                     : 0
Status                    : Ok
Probe Name                : System Board Ambient Temp
Reading                   : 22.0 C
Minimum Warning Threshold : 8.0 C
Maximum Warning Threshold : 42.0 C
Minimum Failure Threshold : 3.0 C
Maximum Failure Threshold : 47.0 C

Just wondering if anyone found a resolution to this. I just installed this with a new Centos 5.4 build on a PE 2850 with a Perc 4e/di RAID controller. I am having the same frustrations.

This issue is intermittent. Once in a while, I will get a report. More than often I get "no controllers found."

At the moment (mysteriously) datamgrd is running, usually it is not and when I run srvadmin-services.sh restart I get an error message reporting that it is not running.

# srvadmin-services.sh status
Checking Remote Access Controller (RAC4) Service... not run[  OK  ]
dell_rbu (module) is stopped
ipmi driver is stopped
dsm_sa_datamgrd (pid 20088) is running
dsm_sa_eventmgrd (pid 20106) is running
dsm_om_shrsvcd (pid 17618) is running
dsm_om_connsvcd (pid 17652 17651) is running

# uname -a
Linux ******* 2.6.18-164.el5 #1 SMP Thu Sep 3 03:28:30 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux

# omreport storage controller
 Controller  PERC 4e/Di (Embedded)

Controllers
ID                                            : 0
Status                                        : Ok
Name                                          : PERC 4e/Di
Slot ID                                       : Embedded
State                                         : Ready
Firmware Version                              : 5B2D
Minimum Required Firmware Version             : Not Applicable
Driver Version                                : Not Applicable
Minimum Required Driver Version               : Not Applicable
Storport Driver Version                       : Not Applicable
Minimum Required Storport Driver Version      : Not Applicable
Number of Connectors                          : 2
Rebuild Rate                                  : 30%
BGI Rate                                      : Not Applicable
Check Consistency Rate                        : Not Applicable
Reconstruct Rate                              : Not Applicable
Alarm State                                   : Not Applicable
Cluster Mode                                  : Not Applicable
SCSI Initiator ID                             : 7
Cache Memory Size                             : 256 MB
Patrol Read Mode                              : Auto
Patrol Read State                             : Stopped
Patrol Read Rate                              : Not Applicable
Patrol Read Iterations                        : 2836
Abort check consistency on error              : Not Applicable
Allow Revertible Hot Spare and Replace Member : Not Applicable
Auto replace member on predictive failure     : Not Applicable
Load balance                                  : Not Applicable
Security Capable                              : Not Applicable
Security Key Present                          : Not Applicable
Redundant Path view                           : Not Applicable

# rpm -qa | grep -i srvadmin
srvadmin-sysfsutils-6.2.0-2.1.el5
srvadmin-omilcore-6.2.0-1.9.el5
srvadmin-isvc-6.2.0-1.16.el5
srvadmin-itunnelprovider-6.2.0-1.6.el5
srvadmin-racsvc-6.2.0-677
srvadmin-base-6.2.0-1.5.el5
srvadmin-racdrsc5-6.2.0-677
srvadmin-storelib-sysfs-6.2.0-1.1.el5
srvadmin-webserver-6.2.0-1.5.el5
srvadmin-hapi-6.2.0-1.17.el5
srvadmin-megalib-6.2.0-1.6.el3
srvadmin-xmlsup-6.2.0-1.17.el5
srvadmin-smcommon-6.2.0-1.29.el5
srvadmin-omcommon-6.2.0-1.19.el5
srvadmin-omacore-6.2.0-1.18.el5
srvadmin-storage-populator-6.2.0-1.25.el3
srvadmin-idrac-components-6.2.0-677
srvadmin-racadm4-6.2.0-677
srvadmin-rac4-components-6.2.0-677
srvadmin-rac4-6.2.0-1.5.el5
srvadmin-standardAgent-6.2.0-1.5.el5
srvadmin-rac5-components-6.2.0-677
srvadmin-smweb-6.2.0-1.29.el5
srvadmin-rac5-6.2.0-1.5.el5
srvadmin-idracadm-6.2.0-677
srvadmin-fsa-6.2.0-1.6.el3
srvadmin-storelib-libpci-6.2.0-1.1.el5
srvadmin-iws-6.2.0-1.18.el5
srvadmin-storelib-6.2.0-1.11.el3
srvadmin-deng-6.2.0-1.6.el5
srvadmin-storage-6.2.0-1.29.el5
srvadmin-cm-6.2.0-677
srvadmin-racdrsc4-6.2.0-677
srvadmin-idracdrsc-6.2.0-677
srvadmin-racadm5-6.2.0-677
srvadmin-idrac-6.2.0-1.5.el5
srvadmin-storageservices-6.2.0-1.5.el5
srvadmin-jre-6.2.0-1.17.el5

# srvadmin-services.sh enable
instsvcdrv      0:on    1:off   2:on    3:on    4:on    5:on    6:on
dataeng         0:off   1:off   2:on    3:on    4:on    5:on    6:off
dsm_om_shrsvc   0:off   1:off   2:on    3:on    4:on    5:on    6:off
dsm_om_connsvc  0:off   1:off   2:on    3:on    4:on    5:on    6:off

After installing some ipmi modules into the kernel, omreport storage controller works:

# /sbin/modprobe ipmi_si
# /sbin/modprobe ipmi_devintf

# dmesg

IPMI System Interface driver.
ipmi_si: Trying SMBIOS-specified kcs state machine at i/o address 0xca8, slave address 0x20, irq 0
ipmi: Found new BMC (man_id: 0x0002a2,  prod_id: 0x0000, dev_id: 0x20)
 IPMI kcs interface initialized
ipmi device interface

# srvadmin-services.sh restart

I added these modules to rc.modules to start them on boot:

# echo /sbin/modprobe ipmi_si  >> /etc/rc.modules
# echo /sbin/modprobe ipmi_devintf  >> /etc/rc.modules
# chmod +x /etc/rc.modules

Now if I could just get the web server to work. https://{ip_address}:1311 simply times out on me.

It appears to be listening on all interfaces:

# netstat -an | grep 1311
tcp        0      0 :::1311                     :::*                        LISTEN

Not sure what is going on. Any ideas to debug this?

Hi Breticus,

Thanks for the report.

I tried loading the ipmi modules but that didn't have any effects here :-(

ipmi_si loaded fine but trying to load ipmi_devintf kind of hangs as it seems that it got loaded by ipmi_si beforehand.

once loaded, srvadmin_services.sh restart still takes ages with dsm_sa_datamgrd failing after 10 minutes. and omreport anything returning nothing.

However, my web interface works fine, just doesn't have anything to show anyway:-)

Could anyone from Dell comment?

Cheers

I am having a very similar problem as well. I am using the same version of hardware, and am running VMware's ESXi 4.1 as the host platform. However, I am using Ubuntu 10.04.2 (64-bit) opposed to CentOS. I have the respository setup and every thing for Dell OM installed, but when I attempt to start the services:

$ sudo service dataeng start

I recieve the following error message:

Starting Systems Management Data Engine:
Failed to start because system is not supported

Any help would be much appreciated!