h5djr

updated

14 years ago

H

h5djr

11 Posts

0

112147

June 10th, 2012 09:00

Vostro 470 - second hard drive

Does anyone know where I can get the brackets necessary to install a second hard drive into my Vostro 470 MT.

  • h5djr

    11 Posts

    1815

    1

    Posted June 14th, 2012 10:00

    I emailed Dell and someone telephoned me about the problem.  She said she would arrange for a pair of brackets to be sent to me.  They arrived the next day.  Excellent service.  But for the cost of a pair of metal brackets it would be better if they were included in the machine in the first place.

    For other reasons I have now decided, following further discussions with Dell, to change the machine for a new Optiplex 9010.

  • osprey4

    6 Operator

    •

    34230 Posts

    1810

    0

    Posted June 10th, 2012 11:00

    Hi h5djr,

    Call spare parts, 800-357-3355.

  • h5djr

    11 Posts

    1815

    0

    Posted June 10th, 2012 12:00

    I've not yet looked inside because my new 470 is being delivered tomorrow.  I'll have a look.  I know when I purchased an Optiplex 780 desktop a couple of years ago it had some of the special shoulder screws attached to the inside.

  • Mary G

    6 Operator

    •

    20095 Posts

    1815

    0

    Posted June 10th, 2012 12:00

    Did you look inside the tower for extra rails/brackets or if you even need any bracket. Most of today's towers have  extra colored plastic brackets attached to the inside of the case.

  • h5djr

    11 Posts

    1810

    0

    Posted June 10th, 2012 12:00

    Is the as US number because I should have said, I'm in the UK.

  • Mary G

    6 Operator

    •

    20095 Posts

    1815

    0

    Posted June 10th, 2012 13:00

    You can look at the manual for the new computer online today.  Google vostro 470 manual to find it quickly. The vostro has metal brackets to attach hard drive, so check for extras when the computer arrives.

  • Dav42

    2 Posts

    1815

    0

    Posted June 12th, 2012 10:00

    The Vostra uses metal brackets and they are not included in the case. I am about ready to send the two 470s I bought back just because of this.

  • nmg196

    8 Posts

    1815

    0

    Posted June 15th, 2012 07:00

    They're trying to charge me £38 ($58) for these brackets here in the UK!  A friend who works in sheet metal production says they likely cost around 12p to make and it would take about quarter of a second to stamp out a set of 50. What a total rip off. I'll try and avoid Dell in the future.

  • osprey4

    6 Operator

    •

    34230 Posts

    1815

    0

    Posted June 15th, 2012 12:00

    Hi nmg12,

    That sounds to me like a business opportunity for your friend.

    We had a similar situation years ago. There were several models of desktop computers that were shipped with only one hard drive, although the motherboard controller would happily support two. Dell in their cleverness did not allow any place in the case to mount a second drive. Some ambitious person designed and produced a bracket and sold them for $10. Made a mint before other retailers crowded him out of the market.

    When life gives you lemons...

  • 799

    0

    Posted July 1st, 2012 10:00

    I am also looking for one for a Dell Vostro 470 . No info on Dell site.   I did order what appears to be a widely used Dell hard drive caddy off of Amazon in the hopes that it will fit. If not I can return it for free. The link is below. Still they could have included a couple of cheap rails for free. The probably cost 2 cents each.www.amazon.com/.../ref=cm_cr_pr_product_top