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My computer won't read cds or cd-roms so please won't anyone help me!!!!!!!!!!!!!!!
I have a Dell Inspiron 6000 laptop and I've been having some trouble with my TSSTcorp CDRW/DVD TSL462C disc drive. It worked fine for a while, but now it is unable to read any audio or CD-ROM discs I put in. It is able to read DVDs fine however.
When I put a disc in, the drive makes noises like it knows that something is there but it's not able to read it. I checked the driver to see if it needed to be updated but it says that everything is okay but I know it's not. I would greatly appreciate it if someone could get back to me so I can use my cd-rom drive. Thanks for taking time to read this message.
ezhilraj82
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Posted March 14th, 2007 06:00
I am facing the same problem, except that mine is TSSTcorp DVD+-RW TS-L532Bdid you resolve it? if yes, can you please share what you didthanks,sam
Message Edited by ezhilraj82 on 03-14-2007 02:36 AMMadcatsden
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Posted March 14th, 2007 16:00
Ezh I'd suggest you try everything in my previous post and if that doesn't work you probably need to replace your drive.capt-america
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Posted March 19th, 2007 00:00
My computer is doing something similar- only it is a dimension e510- it is a DVD CD burner and it won't recognize anything that is put into the drive. I have tried unistalling the device and the computer will reinstall it. I have found a new driver and installed that as well. Any thoughts?Madcatsden
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Posted March 19th, 2007 15:00
Not to be horribly redundant but if the people who post in this thread could PLEASE read the previous suggestions/posts it would make everything MUCH easier to deal with.
Please just reread my previous posts and if those suggestions don't help then you most likely need a new drive.I love dell
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Posted March 21st, 2007 17:00
But I have already replaced the CD-Rom drive and it still won't work!!What is wrong?- I tried going into the BIOS thing and I was completely lost. Also I don't know how to unscrew the drive because it doesn't seem like there's a way to do it. I have a Dell Inspiron 6000 with Windows XP so yeah. I just felt lost when I tried this so any other suggestions would be greatly appreciated and thanks for taking time to help me out I appreciate it. =D.
I love dell
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Posted March 22nd, 2007 11:00
Hmmm- Quality piece of kit these tsst dvd l532b's are eh? mine's bust and I'm out of warranty. Nice one Dell, £1200 worth of laptop that don't work properly after 13 months. There seems to be a lot of folk with problems concerning this dodgy dvd drive. You should replace em all for free, these laptops aint cheap and you've used a poxy dvd drive. oh, and i contacted dell support, who were very helpfull. i did all the tests and the outcome is, the drive is bust. cheers.
Message Edited by Bones1488 on 03-25-2007 09:15 AM I love dell
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Posted March 27th, 2007 13:00
Where did you buy your's?
Madcatsden
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Posted March 13th, 2007 21:00
You can reset the NVRAM in the BIOS as well which might help. Hit F2 when the system is powering on and go into the BIOS. Hit the Num Lock, Caps Lock, Scroll Lock keys so that all lights are light up. Then hold down Ctrl and hit in this order E, F, B. That will redetect your drives.