Hi wolv1boss,

That "insert disc" message may indicate a hardware problem, so I want you to run the Dell diagnostics on your DVD drive. To test your CD/DVD drive from the utility partition:

1. Reboot your system. When you see the Dell logo, hit F12 to enter the boot menu.

2. Select Boot to utility partition.

3. Select Test System.

4. Select Custom Test.

5. Use the arrow keys or mouse to select your CD/DVD drive.

6. Insert a CD or DVD.

7. Click Run Tests.

8. Write down any error messages.

OK this is what I got.

Error Code 2000-0147

Validation 4528

Msg: Optical Drive 0 - self test :OPU test failed

What does this mean and how do I fix my computer?

Receiving an Error Code 2000-0147 when running the Dell Diagnostics with a data disc inserted indicates a drive failure.  It appears that your DVD laser has failed.  It is time to replace the drive.  If you are still within the warranty period, Dell will send you a replacement drive.

How do I get a replacement drive?  It's been less that 4 months since I got the computer so it should still be under warranty.  Is it easy for me to replace myself or will I need someone to do it for me?

Call Dell and tell them about your problem and the Diagnostics results.  Your did not tell us what system you have so we cannot tell you how to replace the drive.