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tnmup18

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13 years ago

T

tnmup18

2 Posts

0

17720

November 12th, 2013 04:00

c1765nfw deep sleep and no print

 Hi, I've adjusted the settings on the printer to 'stay awake' as long as possible however I don't print things every 30 minutes... and if the machine goes to sleep, a print request does NOT wake it up.  I have to manually turn the unit off and on. Is this just horrible design, or is something wrong with my setup?  I've removed and reinstalled the drivers twice to make sure I did it properly.

Help anyone?!  Thank you, I use an HP Pavilion dv6 laptop with Windows 7.

  • M

    montyw

    1 Message

    426

    0

    Posted January 20th, 2014 03:00

    Exactly the same issue here. Did you solve this?

  • T

    tnmup18

    2 Posts

    426

    0

    Posted January 20th, 2014 04:00

    Hi, unfortunately with several hours of Dell support for this and another issue it was never solved. I've simply settled for having to turn on and off the unit many time throughout the day. It's a bummer.

  • D

    DangerMouseRule

    4 Posts

    426

    0

    Posted December 27th, 2014 08:00

    The driver that Windows 7 installs automatically (when adding a new printer) causes this problem. For me, the fix was:

    1/ Start > Devices & Printers > Right click on Printer and select "Remove device"

    2/ Install the printer driver from the Dell website.

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