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D2MAC

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5 years ago

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D2MAC

3 Posts

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April 12th, 2022 09:00

New PRECISION 5820 i9 weird start after HW changing

I bought the item as new unused.

Clean install, no extra software, i9 10900X, 32GB ram, NVMe 512GB SSD disc, added second NVMe DELL one and next SSD one.

When i try to hardware changes, in all cases, when i will power up the PC first time (after the chane), it is 3x switched on off before normal start. All next starts or restarts are okay, with no problems. I dont understand why. Is it normal or not?

I saw it when changed my graphic card (nV GF 3060Ti Founders edition) and added the second NVMe disc. In case of i will remove the NVMe disc (system is off) or put it inside again, it will be three times turned off-on with no reason. Nothing like that with the SATA SSD. No next hardware added.

If i will put the second NVMe disc inside, when the system is booted and i will restart, it will be switched on-off again, but faster and 2x only.

Video of the situation is here : https://photos.app.goo.gl/TprKDHMnfxAegg9p6

Sorry for my EN. Thank you

  • DELL-Cares

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    Posted April 13th, 2022 01:00

    Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


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  • JOcean

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    Posted April 13th, 2022 05:00

    If it only happens once after hardware changes and from that point on is fine, then the BIOS is probably reconfiguring, or re-initiates if you will,  the system as the new hardware is recognized. That is pretty common when changes are made in a system. On home builds when a CPU is changed for example, my systems always did that on the first boot after the build is finished. After that initial boot it should start normally.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • D2MAC

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    Posted April 14th, 2022 04:00

    Thank you, the dell support confirmet same thing, as You told.

    And yes, this is only in case of any HW change. And... SATA SSD flexbay is not affected, NVMe flexbay disc is affected.

    All is once, first start only. Next starts are without a problem.

    Thank you!