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pblanz

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10 years ago

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pblanz

3 Posts

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683

June 17th, 2016 03:00

MD3000i receiving Event Error Code: 1707 and 1607 all night long

Hello Community,

yesterday I was replacing the battery of the storage controler. As usual, error messages popped up. I wanted to give the storage controler some time to recover. However, today I'm still receiving those messages. I already tried to put it offline and online again. Also I tried to automatically redistribute the virtual disks. Nothing helped.

I really need to get rid of this problem, because only storage controler 0 is working atm (wide ports of storage controler are not working).

Thank you for your help!!

Best Regards

  • DELL-Sam L

    Community Manager

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    Posted July 11th, 2016 07:00

    Hello pblanz,

    Wide port errors are generally associated with a controller reset. It may be that the controller reset during its boot sequence after the battery replacement. This is not unusual when changes are made. The controller will see the changes, commit them to running memory, then reboot to commit them to permanent memory.

    What you need to look at the event log to see if there are corresponding wide port optimal messages. You also might look for Start of Day Routine start and completed messages. If that’s all completing then you are good to go as there is no error.

    Please let us know if you have any other questions