UNSOLVED

smalloffice

updated

3 months ago

0

9508

March 6th, 2004 11:00

PowerEdge 2600 Won't Shutdown W2K

Hi,

I recently upgraded the internal 20/40 DDS tape unit in our PE2600 with a 40/80 VS80 DLT.  Since the upgrade W2K will not complete a full shutdown or restart request.  I have to hit the power button in order to shutdown or restart the server.  If I boot into Safe Mode the server will complete a normal shutdown or restart.  Any ideas?

Safe Mode - Boot Log

Service Pack 4 3  3 2004 20:04:25.484
Loaded driver \WINNT\System32\ntoskrnl.exe
Loaded driver \WINNT\System32\hal.dll
Loaded driver \WINNT\System32\BOOTVID.dll
Loaded driver ACPI.sys
Loaded driver \WINNT\System32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver pciide.sys
Loaded driver \WINNT\System32\DRIVERS\PCIIDEX.SYS
Loaded driver intelide.sys
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver Diskperf.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver PartMgr.sys
Loaded driver atapi.sys
Loaded driver mraid2k.sys
Loaded driver \WINNT\system32\drivers\SCSIPORT.SYS
Loaded driver afamgt.sys
Loaded driver disk.sys
Loaded driver \WINNT\System32\DRIVERS\CLASSPNP.SYS
Loaded driver Dfs.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver Mup.sys
Did not load driver ACPI Multiprocessor PC
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver WAN Miniport (L2TP)
Did not load driver WAN Miniport (IP)
Did not load driver WAN Miniport (PPTP)
Did not load driver Direct Parallel
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver WAN Miniport (L2TP)
Did not load driver WAN Miniport (IP)
Did not load driver WAN Miniport (PPTP)
Did not load driver Direct Parallel
Did not load driver Actiontec V.90 PCI Modem
Did not load driver RAGE XL  PCI
Did not load driver Communications Port
Did not load driver Communications Port
Did not load driver ECP Printer Port
Did not load driver Communications Port
Did not load driver Communications Port
Did not load driver ECP Printer Port
Did not load driver Communications Port
Did not load driver Communications Port
Did not load driver ECP Printer Port
Did not load driver Intel(R) PRO/1000 XT Network Connection
Did not load driver BNCHMARK DLT1
Did not load driver Intel(R) PRO/1000 XT Network Connection
Did not load driver BNCHMARK DLT1
Loaded driver \SystemRoot\System32\DRIVERS\uhcd.sys
Did not load driver Actiontec V.90 PCI Modem
Did not load driver RAGE XL  PCI
Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
Did not load driver Communications Port
Did not load driver Communications Port
Did not load driver ECP Printer Port
Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver WAN Miniport (L2TP)
Did not load driver WAN Miniport (IP)
Did not load driver WAN Miniport (PPTP)
Did not load driver Direct Parallel
Loaded driver \SystemRoot\System32\DRIVERS\parallel.sys
Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\update.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys
Loaded driver \SystemRoot\System32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouhid.sys
Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
Loaded driver \SystemRoot\system32\DRIVERS\0dlttape.sys
Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Did not load driver \SystemRoot\System32\Drivers\sglfb.SYS
Did not load driver \SystemRoot\System32\Drivers\tga.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Did not load driver mnmdd.SYS
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Did not load driver RasAcd.SYS
Did not load driver Tcpip.SYS
Did not load driver NetBT.SYS
Did not load driver NetBIOS.SYS
Did not load driver Parport.SYS
Did not load driver Serial.SYS
Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
Did not load driver SCSIChanger.SYS
Did not load driver \SystemRoot\System32\DRIVERS\redbook.sys
Did not load driver Rdbss.SYS
Did not load driver MRxSmb.SYS
Did not load driver BANTExt.SYS
Did not load driver ASPI32.SYS
Did not load driver Intel(R) PRO/1000 XT Network Connection
Did not load driver BNCHMARK DLT1
Did not load driver Actiontec V.90 PCI Modem
Did not load driver RAGE XL  PCI
Did not load driver Communications Port
Did not load driver Communications Port
Did not load driver ECP Printer Port
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver WAN Miniport (L2TP)
Did not load driver WAN Miniport (IP)
Did not load driver WAN Miniport (PPTP)
Did not load driver Direct Parallel
Loaded driver \SystemRoot\System32\Drivers\EFS.SYS
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS

  • TheNose

    5 Posts

    185

    0

    Posted April 28th, 2004 01:00

    Did you ever solve this?  THITESHEW has posted the same problem and received a few responses, but no solution.

    TIA

  • 185

    0

    Posted April 28th, 2004 03:00

    We discovered if we wait 10-20 minutes the server will eventually shutdown....I think the problem is related to Exchange 2003 since we installed Exchange2003 , Veritas 9.0 and upgrade from a DAT20/40 to a DLT 40/80 all at the same time.

  • TheNose

    5 Posts

    185

    0

    Posted April 28th, 2004 19:00

    If you suspect the problem is Exchange related, stop the Exchange System Attendant service before shutting the machine down.  Other posts on this site say that eliminates the problem. 

    I do have Exchange on the server and tried this, waiting about 15 minutes.  Still no reboot.  I had waited 20 minutes when not trying the SA service shutdown.  I'll give it a half hour next time.  A half hour reboot is better than no reboot and I'd like to see that happen.  But, I'd rather figure out why it's doing this and get it back to normal.

    Thanks