I recently upgraded the internal 20/40 DDS tape unit in our PE2600 with a 40/80 VS80 DLT. Since the upgrade W2K will not complete a full shutdown or restart request. I have to hit the power button in order to shutdown or restart the server. If I boot into Safe Mode the server will complete a normal shutdown or restart. Any ideas?
Safe Mode - Boot Log
Service Pack 4 3 3 2004 20:04:25.484 Loaded driver \WINNT\System32\ntoskrnl.exe Loaded driver \WINNT\System32\hal.dll Loaded driver \WINNT\System32\BOOTVID.dll Loaded driver ACPI.sys Loaded driver \WINNT\System32\DRIVERS\WMILIB.SYS Loaded driver pci.sys Loaded driver isapnp.sys Loaded driver pciide.sys Loaded driver \WINNT\System32\DRIVERS\PCIIDEX.SYS Loaded driver intelide.sys Loaded driver MountMgr.sys Loaded driver ftdisk.sys Loaded driver Diskperf.sys Loaded driver dmload.sys Loaded driver dmio.sys Loaded driver PartMgr.sys Loaded driver atapi.sys Loaded driver mraid2k.sys Loaded driver \WINNT\system32\drivers\SCSIPORT.SYS Loaded driver afamgt.sys Loaded driver disk.sys Loaded driver \WINNT\System32\DRIVERS\CLASSPNP.SYS Loaded driver Dfs.sys Loaded driver KSecDD.sys Loaded driver Ntfs.sys Loaded driver NDIS.sys Loaded driver Mup.sys Did not load driver ACPI Multiprocessor PC Did not load driver Audio Codecs Did not load driver Legacy Audio Drivers Did not load driver Media Control Devices Did not load driver Legacy Video Capture Devices Did not load driver Video Codecs Did not load driver WAN Miniport (L2TP) Did not load driver WAN Miniport (IP) Did not load driver WAN Miniport (PPTP) Did not load driver Direct Parallel Did not load driver Audio Codecs Did not load driver Legacy Audio Drivers Did not load driver Media Control Devices Did not load driver Legacy Video Capture Devices Did not load driver Video Codecs Did not load driver WAN Miniport (L2TP) Did not load driver WAN Miniport (IP) Did not load driver WAN Miniport (PPTP) Did not load driver Direct Parallel Did not load driver Actiontec V.90 PCI Modem Did not load driver RAGE XL PCI Did not load driver Communications Port Did not load driver Communications Port Did not load driver ECP Printer Port Did not load driver Communications Port Did not load driver Communications Port Did not load driver ECP Printer Port Did not load driver Communications Port Did not load driver Communications Port Did not load driver ECP Printer Port Did not load driver Intel(R) PRO/1000 XT Network Connection Did not load driver BNCHMARK DLT1 Did not load driver Intel(R) PRO/1000 XT Network Connection Did not load driver BNCHMARK DLT1 Loaded driver \SystemRoot\System32\DRIVERS\uhcd.sys Did not load driver Actiontec V.90 PCI Modem Did not load driver RAGE XL PCI Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys Did not load driver Communications Port Did not load driver Communications Port Did not load driver ECP Printer Port Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys Did not load driver Audio Codecs Did not load driver Legacy Audio Drivers Did not load driver Media Control Devices Did not load driver Legacy Video Capture Devices Did not load driver Video Codecs Did not load driver WAN Miniport (L2TP) Did not load driver WAN Miniport (IP) Did not load driver WAN Miniport (PPTP) Did not load driver Direct Parallel Loaded driver \SystemRoot\System32\DRIVERS\parallel.sys Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys Loaded driver \SystemRoot\System32\DRIVERS\update.sys Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys Loaded driver \SystemRoot\System32\DRIVERS\hidusb.sys Loaded driver \SystemRoot\System32\DRIVERS\mouhid.sys Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS Loaded driver \SystemRoot\system32\DRIVERS\0dlttape.sys Did not load driver \SystemRoot\System32\Drivers\Changer.SYS Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS Loaded driver \SystemRoot\System32\Drivers\Null.SYS Loaded driver \SystemRoot\System32\Drivers\Beep.SYS Did not load driver \SystemRoot\System32\Drivers\sglfb.SYS Did not load driver \SystemRoot\System32\Drivers\tga.SYS Loaded driver \SystemRoot\System32\drivers\vga.sys Did not load driver mnmdd.SYS Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS Did not load driver RasAcd.SYS Did not load driver Tcpip.SYS Did not load driver NetBT.SYS Did not load driver NetBIOS.SYS Did not load driver Parport.SYS Did not load driver Serial.SYS Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS Did not load driver SCSIChanger.SYS Did not load driver \SystemRoot\System32\DRIVERS\redbook.sys Did not load driver Rdbss.SYS Did not load driver MRxSmb.SYS Did not load driver BANTExt.SYS Did not load driver ASPI32.SYS Did not load driver Intel(R) PRO/1000 XT Network Connection Did not load driver BNCHMARK DLT1 Did not load driver Actiontec V.90 PCI Modem Did not load driver RAGE XL PCI Did not load driver Communications Port Did not load driver Communications Port Did not load driver ECP Printer Port Did not load driver Audio Codecs Did not load driver Legacy Audio Drivers Did not load driver Media Control Devices Did not load driver Legacy Video Capture Devices Did not load driver Video Codecs Did not load driver WAN Miniport (L2TP) Did not load driver WAN Miniport (IP) Did not load driver WAN Miniport (PPTP) Did not load driver Direct Parallel Loaded driver \SystemRoot\System32\Drivers\EFS.SYS Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
We discovered if we wait 10-20 minutes the server will eventually shutdown....I think the problem is related to Exchange 2003 since we installed Exchange2003 , Veritas 9.0 and upgrade from a DAT20/40 to a DLT 40/80 all at the same time.
If you suspect the problem is Exchange related, stop the Exchange System Attendant service before shutting the machine down. Other posts on this site say that eliminates the problem.
I do have Exchange on the server and tried this, waiting about 15 minutes. Still no reboot. I had waited 20 minutes when not trying the SA service shutdown. I'll give it a half hour next time. A half hour reboot is better than no reboot and I'd like to see that happen. But, I'd rather figure out why it's doing this and get it back to normal.
TheNose
5 Posts
185
0
Posted April 28th, 2004 01:00
Did you ever solve this? THITESHEW has posted the same problem and received a few responses, but no solution.
TIA