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craig5525

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12 years ago

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craig5525

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February 26th, 2014 15:00

PE 2950 III - SUU cannot update Broadcom NetXtreme firmware

We have a PowerEdge 2650 Gen III running Windows 2003 SP2 Standard Edition.  

We are using Dell SUU (SUU_740_Q42013_A00) to try to update the firmware of our Broadcom NetXtreme NICs.  The update fails very early on, throwing up a Windows error dialogue that says something is "not a valid 32bit application."  A peer suggested that he had had success in running the update directly from the Repository directory.  But the same thing happened when we tried that.  My guess would be that this is a known issue.  

The NICs in question are Broadcom BCM5708C NetXtreme II GigE

Here's the log:

(Network_Firmware_T3TVN_WN32_7.8.16.txt)

===============> Update Package application started <===============

Command: C:\dell\suu\5713828\Network_Firmware_T3TVN_WN32_7.8.16.EXE /s /l=C:\WINDOWS\TEMP\DUP.log

Date: 2014-02-04 19:05:50

=========================================================================


CheckMSIPMIDriver : dwStartupType :0

Release ID: T3TVNX00-00

Update Package version: 7.3.0 (BLD_172)

User: (deleted)

Collecting inventory...

Inventory collection failed.

==============================> Update Result <==========================

Update was not applied

=========================================================================

Exit code = 1 (Failure)

2014-02-04 19:09:33

===============> Update Package application started <===============

Command: C:\dell\suu\5713828\Network_Firmware_T3TVN_WN32_7.8.16.EXE

Date: 2014-02-04 19:09:33

=========================================================================


Update Package finished. Exit code = 1


2014-02-04 19:09:33

===============> Update Package application started <===============

Command: C:\dell\suu\131002617\Network_Firmware_T3TVN_WN32_7.8.16.EXE /s /l=C:\WINDOWS\TEMP\DUP.log

Date: 2014-02-04 19:14:58

=========================================================================


CheckMSIPMIDriver : dwStartupType :0

Release ID: T3TVNX00-00

Update Package version: 7.3.0 (BLD_172)

User: (deleted)

Collecting inventory...

Inventory collection failed.

==============================> Update Result <==========================

Update was not applied

=========================================================================

Exit code = 1 (Failure)

2014-02-04 19:16:48

===============> Update Package application started <===============

Command: C:\dell\suu\131002617\Network_Firmware_T3TVN_WN32_7.8.16.EXE

Date: 2014-02-04 19:16:48

=========================================================================


Update Package finished. Exit code = 1


2014-02-04 19:16:48